Hear from Our Customers
When your pipes burst at 2 AM or your water heater gives up on the coldest day of winter, you need someone who shows up fast and fixes it right. That’s what we do.
You get your hot water back, your drains flowing freely, and your basement stays dry. No more scrambling for buckets or taking cold showers while you wait for “someone who might be available next week.”
We handle the emergency so you can get back to your life. Clean, professional work that lasts, with warranties that prove we stand behind what we do.
Emma Plumbing And Drain Services has been serving Waltham and Middlesex County since 2007. We’re your neighbors, not some big corporate outfit that treats you like a number.
Our team knows Waltham’s unique challenges. From frozen pipes in those brutal Massachusetts winters to the aging cast iron systems in historic colonials, we’ve seen it all and fixed it all.
Licensed, bonded, and insured with the Massachusetts Board of State Examiners of Plumbers and Gas Fitters. We do this work the right way because your home deserves nothing less.
First, we show up when we say we will. No waiting around all day wondering if your plumber will actually appear.
Next, we diagnose the real problem using video inspection cameras and leak detection equipment. No guessing, no trial and error, no unnecessary work. We find the issue and explain exactly what needs fixing.
Then we give you upfront pricing before we start. No surprises, no “oh, we found something else” charges after we’re already in your walls.
Finally, we fix it right the first time with quality parts and proper technique. You get a warranty on our work because we’re confident it’s going to last.
Ready to get started?
Every service call includes a thorough inspection of your plumbing system. We’re not just fixing today’s problem; we’re looking for potential issues that could cause headaches down the road.
Waltham’s older homes present unique challenges. Those beautiful historic colonials often have galvanized pipes, outdated fixtures, and water pressure issues that need special attention. We know how to work with these systems without destroying your walls or your budget.
For newer homes and condos, we focus on efficiency and prevention. Modern fixtures, proper venting, and smart maintenance that keeps everything running smoothly. Whether you’re dealing with a 1920s colonial or a brand-new condo, we tailor our approach to your specific situation.
We offer 24/7 emergency service throughout Waltham and respond as quickly as possible, typically within an hour for true emergencies like burst pipes or major leaks. When you call our emergency line, you’re talking to someone who can dispatch a licensed plumber immediately.
For burst pipes especially, every minute counts in preventing water damage. We’ll walk you through shutting off your main water supply while our technician is en route. Our trucks are fully stocked with common repair parts, so we can often complete emergency repairs on the first visit without waiting for parts to arrive.
Yes, we always provide clear, upfront pricing before beginning any work. After diagnosing the problem, we’ll explain exactly what needs to be done and give you a fixed price for the repair. No hourly rates that keep climbing, no surprise charges.
If we discover additional issues during the repair, we’ll stop and discuss your options before proceeding. You’ll never get hit with unexpected costs because we found “one more thing” that needs fixing. This transparent approach has earned us trust throughout Waltham because homeowners know exactly what they’re paying for.
Waltham’s mix of historic and modern homes creates specific challenges. In older properties, we frequently deal with corroded cast iron drain pipes, outdated galvanized supply lines, and inadequate water pressure. These homes often need fixture upgrades and pipe replacements.
Frozen pipes are a major concern during Massachusetts winters, especially in homes with inadequate insulation around pipes in basements, crawl spaces, and exterior walls. We also see a lot of water heater issues, clogged drains from older plumbing systems, and leaky fixtures that waste water and money.
Absolutely. All our plumbers are licensed by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters. We’re also fully bonded and insured, which protects both you and us during any plumbing work.
Our licensing means we stay current with Massachusetts plumbing codes and safety requirements. This is especially important in Waltham because proper permits and code compliance protect your home’s value and ensure your insurance coverage remains valid. When you hire Emma Plumbing, you’re getting professionals who do the work legally and safely.
We provide a 1-year labor warranty on most plumbing repairs and a 7-day warranty specifically on drain cleaning services. This warranty covers our workmanship and gives you peace of mind that the repair will last.
If something goes wrong with our work within the warranty period, we’ll return and fix it at no additional charge. We also work with manufacturer warranties on parts and fixtures we install. This comprehensive warranty approach shows we’re confident in our work and committed to your long-term satisfaction.
Yes, we strongly recommend regular plumbing maintenance, especially for Waltham’s older homes. Our maintenance services include annual pipe inspections using video camera technology, water heater servicing, drain cleaning, and fixture inspections.
Preventive maintenance catches small problems before they become expensive emergencies. For example, we can spot early signs of pipe corrosion, identify potential freeze points, and recommend upgrades that improve efficiency and prevent future issues. Regular maintenance is particularly valuable in Waltham’s historic homes where small problems can quickly become major headaches.
Local Resources
Useful Links
