Hear from Our Customers
You get your water running again without the runaround. No more wondering if the repair will hold or if you’re getting ripped off on pricing.
When we finish the job, your plumbing works like it should. You can take that hot shower, run the dishwasher, and stop worrying about water damage to your floors and walls.
Our upfront pricing means you know exactly what you’re paying before we start. No surprise charges when the work is done, no hidden fees that double your bill.
We’ve been solving Boston’s toughest plumbing problems since 2007. We’ve seen it all in this city – from century-old cast iron pipes in Beacon Hill brownstones to modern condos dealing with winter freeze damage.
Boston’s infrastructure presents unique challenges that most plumbers don’t understand. The aging sewer systems, the freeze-thaw cycles that crack pipes, and the historic buildings with plumbing that wasn’t designed for modern demands.
We’ve built our reputation by showing up when others won’t, fixing problems that others can’t, and standing behind our work with real warranties that mean something.
When you call, we give you a clear time window and stick to it. Our plumber arrives with the tools needed to diagnose your problem properly – not just guess at what’s wrong.
You get an upfront price quote before any work begins. We explain what’s broken, why it happened, and what it takes to fix it permanently. No technical jargon, no pressure tactics.
The repair gets done right using quality parts and proven methods. We clean up our mess, test everything twice, and make sure you understand how to avoid the same problem in the future.
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Boston homeowners deal with specific plumbing challenges that require local expertise. The city’s aging infrastructure means many homes still have cast iron drain lines that are prone to root intrusion and corrosion.
Winter freeze damage is a constant concern here. We’ve repaired hundreds of burst pipes in basements, crawl spaces, and exterior walls where Boston’s harsh temperatures take their toll.
Our free main sewer line camera inspection helps Boston homeowners understand what’s happening in their underground pipes before small problems become expensive emergencies. This service alone has saved our customers thousands in preventable damage.
We offer 24/7 emergency plumbing services throughout Boston with typical response times under 2 hours for urgent situations like burst pipes or sewer backups. Our emergency service covers all Boston neighborhoods, from downtown to the outer suburbs.
During Boston’s winter months, we prioritize frozen pipe calls because we know how quickly a small freeze can turn into a major flood. We keep our trucks stocked with the parts needed for common Boston plumbing emergencies, so most repairs get completed on the same visit.
Boston’s plumbing challenges are unique because of the city’s age and climate. Many Boston homes have plumbing systems that are 50-100 years old, with cast iron drain lines and galvanized supply pipes that are prone to failure.
The freeze-thaw cycles here are particularly hard on plumbing. Water expands when it freezes, which can crack pipes, break fittings, and cause major flooding when temperatures rise. Boston’s clay-rich soil also shifts with temperature changes, putting stress on underground sewer lines.
We’ve specialized in these Boston-specific issues for over 15 years, so we know how to repair and prevent the problems that other plumbers might miss.
Yes, we provide a 1-year labor warranty on all plumbing repairs and a 7-day warranty specifically on drain cleaning services. This means if the same problem comes back within the warranty period, we’ll fix it again at no charge.
Our warranties are straightforward – no fine print or exclusions that void your coverage. We stand behind our work because we use quality parts and proven repair methods that are designed to last in Boston’s challenging environment.
Most Boston plumbers offer 30-90 day warranties at best. Our longer warranty period reflects our confidence in the quality of our repairs and our commitment to customer satisfaction.
Boston plumbing repair costs vary widely depending on the specific problem, but we always provide upfront pricing before starting any work. Simple repairs like fixing a leaky faucet typically run $150-300, while more complex issues like sewer line repairs can range from $800-3,000.
The key difference with our service is transparency. You’ll know exactly what the repair will cost before we start, with no hidden fees or surprise charges. We break down the cost of parts and labor so you understand what you’re paying for.
Emergency service calls don’t carry additional charges – we believe you shouldn’t be penalized for having a plumbing problem at an inconvenient time.
Absolutely. Historic Boston homes present unique plumbing challenges that require specialized knowledge and experience. We’ve worked on plumbing systems in homes dating back to the 1800s, from Beacon Hill brownstones to North End row houses.
Older homes often have cast iron drain lines, galvanized steel supply pipes, and unusual pipe routing that modern plumbers aren’t familiar with. We know how to work with these older systems, when repairs make sense, and when replacement is the better long-term solution.
We also understand Boston’s building codes and permit requirements for historic properties, so any work we do will meet current standards while respecting the character of your historic home.
If your pipes freeze, turn off your main water supply immediately and call us for emergency service. Don’t try to thaw frozen pipes with a torch or other heat source – this often causes more damage than the original freeze.
Boston winters are notorious for causing pipe freezes, especially in unheated basements, crawl spaces, and exterior walls. The key is acting quickly before the ice expands enough to crack the pipe, which turns a minor inconvenience into a major flood.
We respond to frozen pipe calls as a priority during Boston’s cold snaps because we know how quickly the situation can escalate. Our trucks carry the equipment needed to safely thaw pipes and make immediate repairs if damage has already occurred.
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