Hear from Our Customers
Your plumbing emergency doesn’t wait for business hours, and neither do we. When you call Emma Plumbing, you’re getting a team that understands Braintree’s unique challenges – from frozen pipes in those brutal Massachusetts winters to the aging plumbing systems in our historic neighborhoods.
You’ll know exactly what you’re paying before we start any work. No surprise charges, no hidden fees, no games. Just honest pricing and quality work that comes with a full year warranty on labor.
Within hours, your water will be flowing properly again, your emergency will be handled, and you’ll have the peace of mind that comes from working with licensed professionals who’ve been serving this community since 2007.
Emma Plumbing And Drain Services has been solving plumbing problems for Braintree homeowners and businesses for over 17 years. We’re licensed by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, fully insured, and committed to transparent service.
What started as a new construction plumbing company has evolved into Braintree’s go-to team for repairs, emergencies, and service work. We know the specific challenges that come with this area’s mix of historic homes and modern developments.
Whether you’re dealing with the cast iron pipes common in older Braintree properties or need modern solutions for your newer home, our team brings both the experience and the right tools to get the job done right the first time.
When you call Emma Plumbing, here’s what happens next. First, we listen to your situation and provide immediate guidance over the phone – sometimes we can help you minimize damage while we’re on our way.
Our licensed plumber arrives with a fully stocked truck and the diagnostic tools needed to identify the problem quickly. We use advanced equipment like video pipe inspection cameras when needed, so we’re not guessing about what’s wrong.
Before any work begins, you’ll receive upfront pricing with no surprises. Once you approve the work, we handle everything efficiently and clean up after ourselves. Every job comes with our warranty, and we’ll provide tips to help prevent similar issues in the future.
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Emma Plumbing provides comprehensive plumbing services throughout Braintree, from emergency repairs to planned installations. Our services include drain cleaning using eco-friendly hydro jetting, water heater repair and replacement, leak detection, pipe repairs, and fixture installations.
For Braintree homeowners, we offer free main sewer line camera inspections for new customers – a valuable service that can identify potential problems before they become expensive emergencies. This is especially important in our area where older homes may have aging sewer lines that need attention.
We also provide 24/7 emergency service because plumbing problems don’t follow a schedule. Whether it’s a burst pipe during a February cold snap or a backed-up sewer line on a holiday weekend, our team is ready to respond quickly and professionally.
We provide 24/7 emergency plumbing service throughout Braintree and typically arrive within an hour for urgent situations. Our trucks are fully stocked with common parts and tools, so we can often complete repairs on the first visit.
When you call with an emergency, we’ll also provide immediate guidance over the phone to help you minimize damage while we’re on our way. For situations like burst pipes or major leaks, we’ll walk you through shutting off your main water valve and other steps to protect your property.
Our emergency service covers all types of urgent plumbing problems, from frozen pipes and water heater failures to sewer backups and major leaks. We understand that plumbing emergencies are stressful, so we focus on resolving the problem quickly and professionally.
We provide upfront, transparent pricing before any work begins – no hidden fees, no surprise charges, and no hourly rates that keep climbing. You’ll know exactly what you’re paying before we start, and that price won’t change unless you approve additional work.
Our pricing includes a detailed explanation of what we’re doing and why it’s necessary. We believe you shouldn’t have to guess what your plumbing repair will cost, especially during an emergency when you’re already dealing with stress and potential property damage.
Every job comes with our 1-year labor warranty and our drain cleaning work includes a 7-day guarantee. We stand behind our pricing and our work because we want to build long-term relationships with Braintree homeowners, not just complete one-time jobs.
Absolutely. Many Braintree homes were built decades ago and have aging plumbing systems that require specialized knowledge and experience. We’ve been working on everything from cast iron pipes to outdated fixtures since 2007, so we understand the unique challenges these systems present.
Our team is experienced with both repairing older systems and upgrading them to modern standards when necessary. We use video pipe inspection cameras to accurately diagnose problems in older pipes without unnecessary digging or guesswork.
Whether you need to repair a section of old galvanized pipe, upgrade fixtures in a historic home, or deal with the root intrusion common in older sewer lines, we have the tools and expertise to handle it properly. We’ll also explain your options clearly, including when repairs make sense versus when replacement is the better long-term solution.
First, don’t panic – frozen pipes are common in Massachusetts winters, and quick action can prevent them from bursting. Turn on faucets connected to the frozen pipes to relieve pressure, and apply gentle heat using a space heater or heating pad to the frozen section.
Never use open flames or high heat, as this can damage the pipes. If you can’t locate the frozen section or if multiple pipes are affected, call us immediately. We have the specialized equipment to safely thaw pipes without causing damage.
Prevention is always better than emergency repairs. We recommend keeping your heat on even when you’re away, opening cabinet doors under sinks during cold snaps, and letting faucets drip slightly during extreme cold. We also offer pipe insulation services to help prevent freezing in vulnerable areas of your home.
Call for emergency service if you have a burst pipe, major leak, sewer backup, no hot water in winter, or any situation where water is actively damaging your property. These problems get worse quickly and can cause expensive damage if not addressed immediately.
Issues like a slow drain, dripping faucet, or running toilet can usually wait for regular business hours, though we’re happy to schedule same-day service for your convenience. When in doubt, call us – we can often provide guidance over the phone to help you determine the urgency.
For true emergencies, we’re available 24/7 and will walk you through immediate steps to minimize damage while we’re on our way. Our goal is to prevent small problems from becoming major disasters, so don’t hesitate to call if you’re unsure about the severity of your plumbing issue.
Our free main sewer line camera inspection for new customers includes a complete video examination of your sewer line from your home to the street connection. We use professional-grade cameras that provide clear images of the pipe’s interior condition, identifying any blockages, cracks, root intrusion, or other issues.
You’ll receive a detailed explanation of what we find, including video footage when helpful, so you can see exactly what’s happening inside your pipes. This inspection often reveals problems before they become expensive emergencies, potentially saving you thousands in damage.
The inspection is completely free for new customers with no obligation to purchase additional services. If we do find issues, we’ll provide clear options and upfront pricing for any recommended repairs. This service is especially valuable for Braintree homeowners with older properties where sewer line problems are more common.
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