Hear from Our Customers
When your plumbing works like it should, you forget it exists. That’s what we deliver—reliable systems that don’t demand your attention or drain your wallet with repeat problems.
You get upfront pricing before we touch a wrench. No surprise charges, no inflated bills after the work’s done. Our 1-year labor warranty and 7-day drain cleaning guarantee mean the job’s done right the first time.
Same-day service gets your life back on track fast. Because whether it’s a clogged drain or a burst pipe, you shouldn’t have to plan your week around plumbing problems.
We’ve been solving Burlington plumbing problems since 2007. We built our reputation in new construction and now focus entirely on helping homeowners with repairs, emergencies, and maintenance that actually lasts.
Burlington’s older homes and brutal winters create plumbing challenges you won’t find everywhere. Frozen pipes, tight basement access, and outdated systems that need a careful touch. We’ve seen it all and know exactly how to handle the quirks that come with this area’s housing stock.
We’re not trying to be the biggest plumbing company in Massachusetts. We’d rather be the one Burlington homeowners call when they need the job done right without the runaround.
You call, we listen. We ask the right questions to understand what’s happening and schedule a time that works for you. Most urgent issues get same-day service.
When we arrive, we diagnose the problem thoroughly and give you an upfront price before starting any work. No hidden fees, no surprise add-ons. You approve the work, we get it done using quality materials and proper techniques.
We clean up completely and test everything to make sure it’s working properly. Before leaving, we explain what we fixed and share tips to prevent future problems. Every repair comes with our warranty because we stand behind our work.
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We handle everything from simple faucet repairs to complex emergency situations. Our services include drain cleaning, water heater installation and repair, leak detection, and complete system maintenance. New customers get a free main sewer line camera inspection to catch problems before they become expensive disasters.
Burlington homeowners deal with unique challenges. The area’s freezing winters, spring thaws, and heavy summer storms put serious stress on plumbing systems. Older homes often have accessibility issues and outdated plumbing that requires experienced handling. We come prepared for these local conditions.
Our diagnostic tools include camera inspections and hydro-jetting equipment for thorough drain cleaning. We stock quality parts so most repairs happen in one visit, saving you time and multiple service calls.
Most Burlington plumbing jobs range from $198 to $537, depending on what needs fixing. We give you the exact price before starting work, so there are no surprises when we hand you the bill.
Simple repairs like fixing leaks or unclogging drains use flat-rate pricing. Bigger jobs like water heater replacement or main line work require detailed estimates based on your specific situation. Our service call fee typically ranges from $100 to $250 and includes the first hour of labor.
Emergency calls may cost more, especially during off-hours or severe weather. We’ll discuss all pricing when you call so you can make informed decisions about repairs.
Yes, we respond to plumbing emergencies around the clock throughout Burlington. Burlington winters bring freezing temperatures that can cause burst pipes, and emergency services often cost premium rates during these conditions.
We typically respond to emergency calls within hours, prioritizing situations that threaten property damage or safety. Our emergency services cover burst pipes, major leaks, sewage backups, and any urgent plumbing issue.
Emergency plumbing services cost one and a half to two times standard rates, with factors like snow, ice, and limited parking potentially impacting access and fees. We’ll explain all costs upfront so you can decide how to proceed.
Absolutely. We maintain all required licenses through the Massachusetts Board of State Examiners of Plumbers and Gas Fitters. Only licensed master or journeyman plumbers can apply for permits in Massachusetts, and we handle all permitting requirements for jobs that need them.
We carry comprehensive liability insurance and workers’ compensation to protect your property and our team. This coverage handles any accidental damage during repairs, giving you complete peace of mind.
Our licensing and insurance information is always available for review. We believe proper credentials are the foundation of trustworthy service, from initial contact through completed repairs.
Every repair includes our 1-year labor warranty, with drain cleaning backed by a 7-day guarantee. If the same problem returns within the warranty period, we’ll fix it again at no charge to you.
Our warranty covers workmanship quality, not normal wear or damage from misuse. We use quality parts and materials, and manufacturer warranties often provide additional coverage on fixtures and equipment we install.
We maintain detailed service records for quick warranty processing. Our warranty program reflects our confidence in repair quality and commitment to your complete satisfaction.
Non-emergency repairs typically get scheduled within 24-48 hours, with same-day service available for urgent issues. We work to minimize disruption while ensuring adequate time for proper diagnosis and repairs.
Emergency calls receive priority response, usually within hours depending on severity and current demand. During major weather events affecting multiple customers, response times may extend, but we prioritize based on safety and problem severity.
We provide honest arrival time estimates when you call and update you if circumstances change. Our dispatch system tracks technicians throughout the day to ensure accurate scheduling and reliable service commitments.
Yes, we specialize in Burlington’s older housing stock. From Federal-era brownstones to pre-World War II triple-deckers, many homes require careful workarounds for plumbing repairs. We understand these unique challenges completely.
Tight basements and older construction increase accessibility challenges, but we come prepared with specialized tools and techniques for confined spaces. Galvanized pipes, cast iron drains, and unusual configurations require experience and patience to repair properly.
Our approach preserves your home’s integrity while updating critical systems for safety and efficiency. We work within older construction constraints while ensuring all repairs meet current building codes and safety standards.
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