Hear from Our Customers
When your pipes burst at midnight or your drain backs up during dinner prep, you need someone who shows up fast and fixes it right the first time. That’s exactly what you get with Emma Plumbing.
No more wondering if the repair will hold or if you’ll face the same problem next month. We use video inspection cameras to diagnose the real issue, not just the symptoms you can see.
You’ll know exactly what needs fixing and what it costs before any work begins. No hidden fees, no surprise charges, no excuses.
Since 2007, we’ve been the plumbing company Chelmsford residents call when they need it done right. We’ve seen every type of plumbing challenge this area throws at us, from the old cast iron systems in historic neighborhoods to the newer developments around town.
What sets us apart isn’t just our experience—it’s how we treat your home and your time. We show up when promised, explain what we’re doing, and clean up when we’re done.
Our 4.9-star rating from over 200 local customers speaks to one simple truth: we do what we say we’ll do, and we stand behind our work with real warranties you can count on.
When you call Emma Plumbing, here’s what happens next. We answer the phone—not a call center, but our actual team. We’ll ask a few questions to understand your situation and schedule a time that works for you, often the same day.
We arrive with the tools and parts needed for most common repairs. Before touching anything, we’ll assess the problem and give you an upfront quote. You’ll know exactly what it costs before we start.
Once you approve the work, we fix the problem completely—not just enough to get by. We test everything to make sure it’s working properly, clean up our workspace, and explain what we did so you understand your system better.
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We handle everything from emergency repairs to planned installations. Burst pipes, clogged drains, water heater failures, sewer line problems—we’ve got the experience and equipment to handle it all.
Living in Chelmsford means dealing with everything from newer subdivision plumbing to older homes with original cast iron systems. We know the unique challenges each type of system presents and how to work with them effectively.
Every job includes our standard 1-year labor warranty, and drain cleaning comes with a 7-day guarantee. For new customers, we include a free main sewer line camera inspection to help you understand your system’s condition and prevent future problems.
We offer 24/7 emergency service and typically respond within hours of your call, often the same day. Emergency plumbing problems don’t follow a schedule, so neither do we.
When you’re dealing with burst pipes, sewer backups, or no hot water, every minute counts. That’s why we keep our trucks stocked and our technicians ready to respond quickly to urgent situations throughout Chelmsford and the surrounding Merrimack Valley area.
We’ll give you a realistic timeframe when you call and keep you updated if anything changes. No waiting around wondering when help will arrive.
Absolutely. You’ll know exactly what your plumbing repair will cost before we start any work. No surprises, no hidden fees, no “we’ll figure it out as we go” pricing.
We’ll assess your specific situation, explain what needs to be done, and provide a clear, written estimate. This includes labor, materials, and any applicable warranties. If the scope changes during the repair, we’ll discuss it with you first.
This upfront approach means you can make informed decisions about your plumbing repairs without worrying about unexpected costs showing up on your final bill.
We handle the full spectrum of residential plumbing issues, from simple faucet repairs to complex sewer line replacements. This includes emergency repairs like burst pipes and severe clogs, routine maintenance, water heater installation and repair, and drain cleaning services.
Chelmsford’s mix of older and newer homes presents unique challenges. We’re experienced with everything from original cast iron systems in established neighborhoods to modern PEX installations in newer developments. We carry the tools and parts needed for most common repairs.
Whether it’s a leaky toilet, low water pressure, strange noises in your pipes, or a complete plumbing system upgrade, we have the expertise to handle it properly the first time.
Every plumbing repair and installation comes with our standard 1-year labor warranty. For drain cleaning services, we provide a 7-day guarantee—if the same drain clogs again within a week, we’ll return at no charge to make it right.
These warranties aren’t just promises—they’re backed by our 18 years in business and our commitment to quality workmanship. We use quality parts and proven repair methods because we know we’ll be the ones called back if something doesn’t hold up.
If you experience any issues with our work during the warranty period, just give us a call. We’ll return promptly to address the problem at no additional cost to you.
Call for emergency service if you’re dealing with burst pipes, sewer backups, no hot water, or significant leaks that could damage your property. Basically, if the problem is causing damage, poses a health risk, or leaves you without essential water services, it’s an emergency.
Some issues can wait for regular business hours—like a slow drip from a faucet or a toilet that runs occasionally. But when water is actively damaging your home or you can’t use your plumbing system normally, that’s when you need immediate professional help.
When in doubt, call us. We can often provide guidance over the phone to help you determine if it’s something that needs immediate attention or if it can safely wait for a scheduled appointment.
Yes, we regularly work on Chelmsford’s older homes and are familiar with the original plumbing systems found throughout the area. Many homes here have cast iron drain lines, galvanized supply pipes, or other older materials that require specific expertise to repair properly.
We understand how these older systems work and have the specialized tools needed to work with them effectively. Sometimes we can repair existing components, and other times we’ll recommend strategic upgrades to prevent future problems.
Our experience with both old and new plumbing systems means we can help you make informed decisions about repairs versus replacements, always considering your budget and long-term needs.
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