Hear from Our Customers
You turn on the faucet and water flows. Your drains clear fast and stay clear. Your water heater delivers hot water when you need it.
When something goes wrong, you call one number and get a real person who shows up on time with the right tools. No calling around hoping someone picks up. No wondering if they know what they’re doing with your Norfolk County home’s older plumbing system.
You get upfront pricing before any work starts. No surprise charges, no hidden fees, no $750-per-hour bills that make you question everything. Just straight answers and plumbing that works the way it should.
Emma Plumbing And Drain Services has been handling plumbing in Holbrook and throughout Norfolk County since 2007. We understand what these older New England homes throw at you – from outdated pipe systems to tricky layouts that require creative solutions.
Our team knows the difference between a quick fix and a lasting repair. We’ve seen every type of plumbing issue these homes can present, from frozen pipes during brutal Massachusetts winters to the complications that come with decades-old systems.
You’re not getting someone who learned plumbing yesterday. You’re getting nearly two decades of local experience with the licensing, insurance, and customer-focused approach that keeps Holbrook homeowners calling us back.
You call, and we answer. No phone tag, no waiting days for a callback. We ask the right questions to understand what’s happening and give you a realistic timeframe for when we can get there.
Our plumber arrives on time in a clearly marked vehicle with the tools and parts needed for most common repairs. Before any work starts, you know exactly what needs to be done and what it costs. No surprises, no “we’ll figure it out as we go.”
Once the work is complete, we test everything to make sure it’s working properly and clean up after ourselves. You get a warranty on the work – one year on labor and seven days on drain cleaning – so you know it’s done right.
Ready to get started?
Every job includes upfront pricing, so you know the cost before we begin. We offer 24/7 emergency services because plumbing disasters don’t wait for business hours. When your pipes burst or your water heater quits on the coldest day of winter, we’re available.
New customers get a free main sewer line camera inspection – our way of introducing you to preventative service that can catch problems before they become expensive disasters. We also offer service contracts for ongoing maintenance and priority scheduling.
In Holbrook’s challenging winter climate, we see a lot of frozen pipe calls. Our team understands how to handle these emergencies quickly and prevent the water damage that can make your home uninhabitable for weeks. We know which pipes in Norfolk County homes are most vulnerable and how to protect them.
Plumbing costs in the Holbrook area typically range from $120 to $350 for common repairs like fixing leaky faucets, clearing clogged drains, or toilet repairs. More complex jobs like water heater replacement or pipe repairs can range from $500 to $1,200 depending on the scope.
We provide upfront pricing before any work begins, so you’ll know exactly what you’re paying. No hidden fees, no surprise charges after the work is done. For emergency calls, we don’t charge extra for evenings, weekends, or holidays – the same fair pricing applies around the clock.
Yes, frozen pipes are one of our most common winter calls in Norfolk County. Massachusetts winters can be brutal, and older homes in Holbrook are especially vulnerable to pipe freezing in unheated areas like basements, crawl spaces, and along exterior walls.
We respond quickly to frozen pipe emergencies because time matters – it only takes a few hours for frozen pipes to burst and cause thousands of dollars in water damage. Our team knows how to safely thaw pipes and assess for damage, plus we can help you prevent future freezing with proper insulation and maintenance.
If pipes have already burst, we handle the emergency repair and work with you to minimize water damage to your home.
Yes, we’re fully licensed and insured to work throughout Massachusetts, including Norfolk County and Holbrook specifically. Massachusetts requires plumbers to complete extensive training and pass rigorous examinations to earn their licenses, and we stay current with continuing education requirements and local code changes.
You can verify our licensing credentials, and all work we perform meets or exceeds state and local plumbing codes. This licensing ensures you’re protected and the work is done safely and correctly. We also carry full insurance coverage for your additional peace of mind.
For true emergencies like burst pipes, major leaks, or no water supply, we typically arrive within a few hours of your call. Most emergency calls in the Holbrook area receive same-day service, depending on the severity of the situation and current call volume.
Having a local presence in Norfolk County means shorter travel times and faster response compared to companies coming from further away. We prioritize emergency calls because we understand that plumbing disasters can make your home uninhabitable and cause extensive damage if not addressed quickly.
When you call, we’ll give you a realistic timeframe and keep you updated if anything changes.
Absolutely – older homes are actually our specialty. Many homes in Norfolk County have plumbing systems that are decades old, with outdated pipe materials, unusual layouts, and complications that require specialized knowledge to repair properly.
We’ve been working on these older New England homes since 2007, so we understand the unique challenges they present. From cast iron pipes to unusual routing that made sense in 1950 but complicates repairs today, we’ve seen it all and know how to work with these systems effectively.
Whether it’s a simple repair or a complex project, we have the experience to handle whatever your older home throws at us while respecting its character and your budget.
We provide a one-year warranty on all labor and a seven-day warranty specifically on drain cleaning services. This means if something goes wrong with our work within that timeframe, we come back and fix it at no charge to you.
Our warranties reflect our confidence in the quality of our work and our commitment to customer satisfaction. We’re not happy until you’re happy, and we stand behind every job we complete. If you have any concerns after we finish a job, just give us a call and we’ll make it right.
This warranty coverage gives you peace of mind knowing that your plumbing repair is protected and that we’ll be there if you need us.
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