Plumber in Medford, MA

Your Plumbing Nightmare Ends Here

Fast emergency repairs with honest pricing and no surprises. Serving Medford homeowners and businesses since 2007 with the kind of service that actually solves problems.
A woman in MA holds a blue bucket under a ceiling leak as water drips down. A man beside her, in Suffolk County or Middlesex, talks on the phone, looking up at the leak with concern. They are indoors, surrounded by home furnishings.

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A smiling plumber wearing a blue uniform and cap kneels next to an open kitchen sink cabinet in Norfolk and Suffolk County, holding a clipboard and pen. A tool bag with various tools sits on the tiled floor beside him.

Emergency Plumbing Services Medford

Back to Your Life, Fast
That 2 AM pipe burst flooding your basement. The drain that backs up right before guests arrive. Water heater failure on the coldest February morning. These aren’t just inconveniences—they’re disasters that disrupt everything. You need someone who answers the phone, shows up when promised, and fixes it right the first time. Not someone who gives you a four-hour window, charges extra for evenings, or needs three trips to complete one job. When your plumbing works properly, your home works properly. You get back to your normal routine instead of dealing with buckets, towels, and the stress of wondering if it’s really fixed this time.

Trusted Plumbing Contractor Medford

Nearly Two Decades of Real Solutions
We’ve been solving Medford’s plumbing problems since 2007. We started in new construction, but quickly learned that homeowners needed reliable service more than they needed another company doing quick fixes. Medford’s housing presents unique challenges. Century-old homes near Tufts with original cast iron pipes. Post-war houses with quirky additions. Newer developments where corners got cut during construction. We’ve seen it all and know which solutions actually work long-term. Every job includes upfront pricing, a one-year labor warranty, and the kind of honest communication that builds trust instead of selling unnecessary services. Because repeat customers and referrals matter more than maximizing profit from one emergency call.
A plumber Plymouth, MA stands in a kitchen holding red and blue hoses and a tool bag. He is wearing a blue shirt and jeans, with white cabinets, a sink, and potted plants in the background.

Plumbing Repair Process Medford

Straightforward Process, Lasting Results
You call and explain the problem. No phone tag or callbacks—just a real person who understands plumbing emergencies and gives you an honest arrival time. Our technician shows up prepared, not hoping to diagnose and sell you the most expensive option. We assess what’s actually wrong, explain it in plain English, and tell you exactly what it costs before touching anything. No pressure, no upselling, no discovering “additional problems” once the work starts. The repair gets done using quality materials and methods that last. We clean up the work area, test everything, and give you practical advice about preventing future issues. Simple as that.
A plumber in blue overalls repairs a kitchen faucet with a wrench in Bristol County. A toolbox, gloves, and hoses are on the granite countertop beside the sink. The person is smiling while working.

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About Emma Plumbing And Drain Services

Complete Plumbing Services Medford

Full-Service Plumbing for Medford Properties
Emergency repairs, drain cleaning, water heater service, and preventative maintenance. We use modern hydro jetting equipment that actually clears blockages instead of just poking holes through them. We have experience with both traditional tank water heaters and newer tankless systems. Medford’s mix of housing stock creates specific challenges. Those beautiful old homes near the Mystic River often have cast iron pipes that need careful handling. Newer properties might have installation shortcuts that create problems later. We know the difference and have the right approach for each situation. We provide 24/7 emergency service because plumbing disasters don’t wait for business hours. New customers get a complimentary main sewer line camera inspection—valuable preventative service that catches expensive problems before they flood your basement. Service contracts are available for property managers who need reliable ongoing maintenance rather than crisis-only relationships.
A plumber in blue overalls kneels next to a toilet, making repairs. Tools are scattered on the bathroom floor, and a toolbox sits open nearby—your trusted plumber in Plymouth and Suffolk County, against light gray tiled walls.

How fast can you get to my Medford property for emergencies?

Most emergency calls in Medford get a technician on-site within 1-2 hours, depending on your specific location and current demand. During major storms or peak periods, it might take a bit longer, but you’ll get an honest timeframe when you call—not vague promises about “as soon as possible.” True emergencies get priority: burst pipes, sewer backups, no heat in winter, or gas line issues. For regular repairs, same-day service is usually available for morning calls. Our dispatch system prioritizes based on urgency and safety, so a flooded basement gets immediate attention while a slow drain can wait until the next available slot.
You know the total cost before any work begins. Our technician diagnoses the problem, explains what needs fixing, and gives you a firm price that includes everything—labor, materials, cleanup, the works. No hourly rates that keep climbing, no “additional costs discovered during the work,” no surprise fees. If the job takes longer than expected due to complications, that’s covered under the original price. If completely separate problems are discovered during the work, those get discussed and priced separately before any additional work happens. You’re never stuck paying for more than what you agreed to upfront. The goal is eliminating billing surprises, not maximizing what gets charged per visit.
Our plumbing repairs come with a full one-year labor warranty. If the same problem comes back due to our workmanship, we fix it at no charge. Drain cleaning includes a seven-day warranty—if that same drain clogs again within a week, the return visit is free. The warranty covers the specific work we perform, not every pipe in your house. For example, if we repair a joint and it leaks again from that repair work, it’s covered. If a different section of pipe fails months later, that’s a separate issue. Parts carry manufacturer warranties, and we explain those details when premium components are installed. Everything is clearly spelled out on the work order so there’s no confusion later.
Our focus is on building long-term relationships, not maximizing revenue per emergency call. Many companies use crisis situations to upsell expensive services or charge premium rates for after-hours work. We build our business on repeat customers and referrals, which means doing quality work at fair prices. Nearly 20 years of experience specifically in Medford means we understand local housing challenges—from century-old homes with original plumbing to newer developments with installation issues. The free sewer line camera inspection we provide for new customers isn’t a sales tactic; it’s preventative service that saves money by catching problems early. Service contracts are available for customers who want ongoing maintenance relationships instead of emergency-only interactions.
We handle both residential and commercial properties throughout Medford. Our residential work covers everything from single-family homes to multi-unit properties, including the unique challenges of older housing stock—cast iron pipes, space constraints, outdated fixtures that need careful handling. Our commercial services focus on property management companies, small businesses, and institutions that need reliable ongoing maintenance. Service contracts are available for commercial clients who want scheduled maintenance, priority emergency response, and predictable annual costs. Our approach stays consistent regardless of property type: honest assessment, transparent pricing, quality work, and relationships that extend beyond the current repair.
Call us immediately—our emergency line connects directly to dispatch, not an answering service. Describe the situation clearly so we can prioritize the response and give you an accurate arrival time. While waiting, shut off the main water supply if there’s flooding and move valuables away from affected areas. For gas line problems, evacuate immediately and call the gas company in addition to calling us. Don’t use electrical switches or create any sparks near suspected gas leaks. For sewer backups, avoid using drains or toilets until our technician arrives. Document any damage with photos for insurance, but don’t attempt temporary fixes that might make things worse. Our emergency technician will handle the immediate crisis and explain options for permanent solutions.

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