Hear from Our Customers
You get your water flowing, your heat working, and your drains clear without the headache. No more wondering if that slow drain will turn into a flooded basement or if your water heater will quit in the middle of winter.
When we’re done, you’ll have reliable plumbing that works when you need it. You’ll know exactly what you paid for, with warranties that actually mean something. And you’ll have our number for when something else inevitably needs attention.
That’s what professional plumbing service looks like in Quincy. Your problems solved, your time respected, and your wallet protected from surprise charges.
Emma Plumbing And Drain Services has been serving Quincy homeowners since 2007. We’ve seen every type of plumbing problem this area throws at houses, from frozen pipes in those brutal Massachusetts winters to the aging galvanized pipes common in Quincy’s older housing stock.
We’re not the guys who show up, give you a band-aid fix, and disappear. We’re the plumbers who understand that Quincy homes need solutions that last through New England weather and decades of use.
Our team knows the local building codes, understands the unique challenges of older homes near the coast, and has the tools and experience to handle everything from simple repairs to complex installations. When you call Emma Plumbing, you’re getting local expertise that actually makes a difference.
First, we show up when we say we will. Our plumber arrives with professional equipment and actually listens to what’s happening with your plumbing. We don’t assume we know the problem before we’ve looked.
Next, we diagnose the real issue, not just the symptoms. Using tools like video camera inspections when needed, we figure out exactly what’s wrong and why it happened. Then we explain what we found in plain language.
Before any work starts, you get upfront pricing. No surprises, no “we found something else” charges that double your bill. You know the cost before we pick up a wrench.
Finally, we fix it right the first time. Our work comes with real warranties because we stand behind what we do. You get a solution that lasts, not a temporary patch that fails next month.
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Our plumbing services cover everything Quincy homeowners actually need. We handle emergency repairs when your pipes burst during those February cold snaps that hit the South Shore hard. We clear drains using hydro jetting technology that actually removes buildup instead of just poking holes through it.
Water heater problems get fixed fast, whether it’s a repair or full replacement. We work on both gas and electric units, and we know the local codes for proper installation in Quincy homes.
For older homes in the area, we specialize in pipe replacement and upgrades. Many Quincy houses still have galvanized pipes that are decades past their prime. We can replace sections or entire systems, depending on what makes sense for your situation and budget.
Our drain cleaning goes beyond simple snaking. We use camera inspections to see exactly what’s causing problems, then choose the right method to clear it completely. That means fewer callbacks and longer-lasting results.
Emergency plumbing rates in Quincy typically run higher than regular service calls, but you shouldn’t be hit with surprise charges. Most emergency calls start with a service fee that covers the first hour of work, usually between $150-200 for after-hours service.
The actual repair cost depends on what’s wrong and what parts are needed. Simple fixes like clearing a drain might add another $100-150, while more complex repairs like fixing a burst pipe could range from $300-800 depending on location and extent of damage.
We provide upfront pricing before starting any work, so you know exactly what you’re paying. No hidden fees, no surprise charges when we’re done. Emergency or not, you deserve honest pricing.
Quincy’s older housing stock faces predictable plumbing challenges. Galvanized pipes installed before the 1970s are probably the biggest issue – they corrode from the inside out, causing low water pressure and eventual leaks.
Frozen pipes are another major problem during Massachusetts winters, especially in homes with older insulation or pipes running through unheated areas. We see a lot of burst pipes in basements and crawl spaces when temperatures drop below 20 degrees for extended periods.
Drain problems are common too, particularly in homes with cast iron sewer lines. Tree roots find their way into older pipes, causing slow drains and backups. The good news is these are all fixable problems when you work with plumbers who understand older home plumbing systems.
Yes, all our plumbing repairs come with a 1-year warranty on labor, and our drain cleaning services include a 7-day guarantee. This means if the same problem comes back within the warranty period, we’ll return and fix it at no additional charge.
Parts warranties vary by manufacturer, but we use quality components that typically come with their own guarantees. We’ll explain what’s covered before starting any work so you know exactly what protection you have.
Our warranty isn’t just a piece of paper – we actually stand behind it. If something isn’t working right after we’ve been there, call us. We’ll make it right because our reputation depends on doing quality work that lasts.
We work on both residential and commercial properties throughout Quincy. Our experience includes everything from single-family homes to apartment buildings and small businesses.
Commercial work often involves different challenges – higher water usage, more complex systems, and the need to minimize business disruption. We understand that a restaurant can’t afford to be without running water during lunch rush, or that a retail store needs repairs done after hours.
For property management companies, we offer service contracts that provide priority scheduling and discounted rates. This makes budgeting easier and ensures your properties get fast service when problems arise. Whether it’s a home or business, we have the tools and experience to handle it properly.
Our free camera inspection for new customers includes a complete visual examination of your main sewer line from your home to the street connection. We use professional-grade cameras that show us the actual condition inside your pipes.
You’ll see exactly what we see – whether there are root intrusions, pipe damage, buildup, or other issues that could cause problems. We explain what everything means and provide a written report of our findings.
This isn’t a sales pitch disguised as a free service. It’s genuine preventive maintenance that helps you understand your plumbing system and plan for any needed repairs. Many problems are much cheaper to fix when caught early, and this inspection helps identify issues before they become emergencies.
We provide 24/7 emergency service and typically respond within 1-2 hours for true emergencies in Quincy. A burst pipe flooding your basement gets faster response than a slow drain that’s been building up for weeks.
When you call our emergency line, you talk to a real person who understands plumbing problems. We’ll ask the right questions to determine how urgent your situation is and give you a realistic timeframe for arrival.
Our trucks are stocked with common parts and tools needed for most emergency repairs, so we can often fix problems on the first visit rather than making you wait for a return trip. Fast response time doesn’t mean much if we can’t actually solve your problem when we get there.
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