Hear from Our Customers
When your pipes burst at 2 AM or your water heater quits on a Sunday morning, you need a plumber who shows up fast and fixes it right the first time. That’s what you get with Emma Plumbing.
You’ll know exactly what you’re paying before we start any work. No hidden fees, no surprise charges, no inflated bills for simple fixes. Just honest, upfront pricing and skilled technicians who treat your home like our own.
We’ve been serving Somerville residents since 2007, and we understand the unique challenges of older homes in this area. From frozen pipes during brutal winters to aging sewer lines that back up without warning, we’ve seen it all and know how to fix it.
Emma Plumbing has been serving Somerville and the greater Boston area since 2007. We’re not the biggest plumbing company around, and that’s exactly why you should call us.
As a local business, we understand what Somerville homeowners face. The old Victorian houses with original plumbing. The triple-deckers where one tenant’s problem becomes everyone’s emergency. The winter freeze-thaw cycles that turn small leaks into major headaches.
We’ve built our reputation one job at a time, focusing on quality work and straight talk. Our technicians live and work in this community, so when you call us, you’re getting neighbors who care about doing the job right.
When you call Emma Plumbing, here’s what happens. First, we listen to your problem and give you a realistic timeframe for our arrival – no vague “sometime today” promises.
Our technician arrives with the tools and parts needed for most common repairs. Before touching anything, we’ll explain what’s wrong, what it takes to fix it, and exactly what it costs. You approve the work before we start, not after we’re done.
We fix the problem using quality materials and proven techniques. No shortcuts, no temporary patches. When we’re finished, we clean up our work area and walk you through what we did. You’ll also get our warranty information and maintenance tips to help prevent future issues.
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Emma Plumbing handles everything from emergency repairs to planned upgrades. We specialize in the plumbing challenges that Somerville homeowners face every day.
Emergency services include burst pipe repair, sewer line clearing, water heater failures, and toilet backups. We’re available 24/7 because plumbing emergencies don’t wait for business hours. Our emergency response covers all of Somerville, from Davis Square to Union Square and everywhere in between.
For planned work, we install and repair water heaters, upgrade old galvanized pipes, install new fixtures, and provide comprehensive drain cleaning using hydro-jetting technology. We also offer free main sewer line camera inspections for new customers – a $200 value that helps identify potential problems before they become expensive emergencies.
We typically respond to emergency calls in Somerville within 60-90 minutes, depending on your location and the time of day. Our technicians are strategically located throughout the greater Boston area, so we can reach most Somerville neighborhoods quickly.
For true emergencies like burst pipes or sewer backups, we prioritize these calls and often arrive even faster. We understand that every minute counts when water is flooding your home or your plumbing system has completely failed.
When you call, we’ll give you a realistic arrival time and keep you updated if anything changes. We don’t make promises we can’t keep, and we don’t leave you wondering when help will arrive.
Yes, absolutely. Before we start any work, you’ll know exactly what it costs. Our technician will diagnose the problem, explain what needs to be done, and provide a clear, written estimate.
This isn’t just for big jobs – even small repairs get upfront pricing. We’ve all heard horror stories about plumbers who quote one price and bill another, or who charge hundreds of dollars for simple fixes. That’s not how we operate.
Our pricing includes labor, materials, and cleanup. No hidden fees, no surprise charges, no “oh, by the way” additions to your bill. If we discover additional problems while working, we’ll discuss them with you and get approval before addressing them.
The biggest issues we see in Somerville’s older homes are aging pipes, sewer line problems, and inadequate water pressure. Many homes still have original cast iron or galvanized steel pipes that are prone to corrosion and blockages.
Sewer line issues are particularly common because many properties have older clay or cast iron sewer pipes that can crack, collapse, or become infiltrated with tree roots. We use camera inspection technology to diagnose these problems without unnecessary digging.
Water pressure problems often stem from old, corroded pipes that restrict flow. We can upgrade your plumbing to modern materials that provide better pressure and reliability. Winter freeze issues are also common – we help homeowners prevent frozen pipes and repair damage when prevention isn’t enough.
Yes, we back our work with comprehensive warranties. All plumbing repairs and installations come with a 1-year labor warranty. For drain cleaning services, we provide a 7-day warranty.
These warranties cover our workmanship and give you peace of mind that the job was done right. If something goes wrong with our work during the warranty period, we’ll return to fix it at no additional cost.
We also use quality parts and materials that come with manufacturer warranties. We’ll explain what’s covered and provide you with all warranty documentation when the job is complete. Good warranties are a sign of a company that stands behind its work.
Emergency service rates vary depending on the specific problem, time of day, and complexity of the repair. However, we always provide upfront pricing before starting any work, even for emergency calls.
We don’t charge extra fees just because it’s an emergency, weekend, or holiday. Our pricing is based on the actual work required, not when you happen to need it. Many plumbing companies add significant surcharges for after-hours service – we believe that’s unfair when you’re already dealing with a stressful situation.
For common emergency repairs like toilet clogs, small leaks, or basic drain clearing, costs typically range from $150-$400. More complex issues like sewer line problems or water heater failures will cost more, but you’ll know the exact price before we begin.
First, turn off the water supply to prevent further damage. For individual fixtures, look for shutoff valves underneath sinks or behind toilets. For major leaks, locate your main water shutoff valve – it’s usually near where the water line enters your home.
If there’s flooding, move valuable items to higher ground and use towels or buckets to contain water if possible. Don’t use electrical appliances near standing water, and be careful walking on wet floors.
For sewer backups, avoid using any plumbing fixtures in your home until we arrive. Don’t try to clear major blockages with chemical drain cleaners – these can make the problem worse and create dangerous conditions. Take photos of any damage for insurance purposes, and call us with as much detail as possible about what happened.
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