Hear from Our Customers
When your pipes burst at midnight or your water heater fails on a weekend, you need a plumbing contractor who actually shows up. You get hot water flowing again, drains that work properly, and pipes that don’t leak all over your floors.
No more cold showers because your water heater died. No more standing water in your kitchen sink because the drain’s clogged solid. No more panicking about water damage spreading through your home while you wait for someone to call you back.
You get back to your normal routine without the stress of wondering if the repair will hold or if you’ll face the same problem next month. That’s what happens when you work with licensed professionals who know what they’re doing.
We’ve been handling Braintree’s plumbing challenges since 2007. We’re a family-owned plumbing contractor that understands what it’s like dealing with frozen pipes during those brutal New England winters and aging plumbing systems in historic South Braintree homes.
Our licensed plumbers live and work in this community. We know which neighborhoods have older infrastructure that needs special attention and which areas near the MBTA station have newer systems but different challenges.
You’re not getting a fly-by-night operation or someone who’ll disappear after taking your money. We’re fully licensed and insured because we plan to be here for the long haul, building relationships with homeowners and businesses who need reliable plumbing services they can count on.
You call us, and we actually pick up the phone. No automated systems or callbacks hours later when your basement is flooding. We ask the right questions to understand what’s happening and give you a realistic timeframe for when our plumber will arrive.
Our plumber shows up with the tools and parts needed to handle most common problems on the first visit. Before starting any work, we explain what’s wrong, what it’ll take to fix it, and give you an upfront price. No surprises, no hidden fees, no “we’ll need to order parts and come back next week.”
We fix the problem right the first time using quality materials and proven techniques. You get a warranty on our work because we stand behind what we do. After we’re done, we clean up our mess and make sure you understand how to prevent similar issues in the future.
Ready to get started?
Every service call includes a thorough inspection to identify potential problems before they become expensive emergencies. We use advanced diagnostic tools like video pipe inspection cameras to see exactly what’s happening inside your pipes without tearing up your walls or yard.
For Braintree homeowners, this matters because many homes in areas like Liberty Plain have plumbing that’s decades old. What looks like a simple clog might actually be tree roots in your sewer line or pipes that are ready to fail. We find these issues early when they’re still manageable and affordable to fix.
You also get our 1-year labor warranty and 7-day warranty on drain cleaning services. New customers receive a free main sewer line camera inspection so you know exactly what condition your plumbing system is in. We’re not trying to sell you services you don’t need, but we want you to have the information to make smart decisions about your home.
We provide 24/7 emergency plumbing services throughout Braintree and typically respond within 60-90 minutes for true emergencies like burst pipes, sewer backups, or no hot water. Our plumbers live locally, so we’re not driving from across the state when you need help.
During severe weather or peak times, response might take slightly longer, but we’ll give you a realistic timeframe when you call. We prioritize emergencies that could cause property damage or safety hazards, like gas line issues or major water leaks.
If it’s not a true emergency, we can usually schedule same-day or next-day service. We’re honest about what constitutes an emergency versus something that can wait until regular business hours when it might cost you less.
Turn off your main water supply immediately to prevent pipes from bursting when they thaw. Don’t use a blowtorch, hair dryer, or other heat source on the pipes – you could cause them to burst or start a fire.
Call us right away, even if the pipes haven’t burst yet. Frozen pipes often crack during the freezing process, and you won’t know there’s damage until they thaw and start leaking. We can safely thaw your pipes and check for damage before it becomes a bigger problem.
While you’re waiting for us to arrive, open cabinet doors under sinks to let warm air circulate around pipes. If you have a space heater, you can place it nearby (but not directly on the pipes) to gradually warm the area. The key is patience – rushing the thawing process usually makes things worse.
If only one drain is slow, it’s usually a localized clog that drain cleaning can fix. But if multiple drains are backing up, water is coming up in your basement floor drain, or you’re hearing gurgling sounds from other fixtures when you use a sink or toilet, you likely have a main sewer line problem.
Other warning signs include sewage odors coming from drains, water backing up in the lowest fixtures first, or wet spots in your yard near the sewer line. These issues need more than basic drain cleaning – they require professional diagnosis and potentially more extensive repairs.
We use video inspection to see exactly what’s happening in your pipes before recommending a solution. Sometimes what seems like a simple clog is actually tree roots, a collapsed pipe, or a blockage that needs hydro jetting instead of basic snaking. Getting the right diagnosis upfront saves you time and money.
Yes, all our plumbers are fully licensed in Massachusetts and we carry comprehensive liability insurance and workers’ compensation coverage. We can provide proof of insurance before starting any work, which is especially important for larger jobs or if you’re filing an insurance claim.
Our licensing means we’re qualified to handle everything from basic repairs to complex installations, and we stay current with Massachusetts plumbing codes and local Braintree building requirements. This matters when you need permits or inspections for bigger projects.
Being insured protects you if something goes wrong during the job. If we accidentally damage your property or if one of our plumbers gets injured on your property, our insurance covers it. You’re not left dealing with unexpected costs or liability issues.
Our upfront pricing means we diagnose the problem, explain what needs to be done, and give you a firm price before we start work. No hourly rates that keep climbing, no surprise charges for “additional problems we found,” and no markup on parts that weren’t discussed beforehand.
The price we quote includes labor, materials, cleanup, and our warranty coverage. If the job takes longer than expected or we run into complications, that’s on us – your price doesn’t change. The only time costs increase is if you ask us to fix additional problems we discover during the work.
Our 1-year labor warranty covers the work we perform, and drain cleaning comes with a 7-day warranty. If the same problem comes back within the warranty period, we return and fix it at no charge. This warranty doesn’t cover new problems or damage caused by misuse, but it does cover our workmanship and the specific repair we made.
Yes, we work with both homeowners and commercial clients throughout Braintree, including property management companies, small businesses, and multi-unit buildings. Our experience ranges from historic homes in older neighborhoods to modern commercial properties near the MBTA station.
Commercial clients often need different approaches than residential customers – faster response times, after-hours service, and the ability to work around business operations. We understand that a plumbing problem at a restaurant or office building can shut down operations and cost money every hour it’s not fixed.
We also offer service contracts for commercial clients who want regular maintenance and priority emergency response. This helps prevent problems before they disrupt business operations and gives property managers predictable maintenance costs they can budget for throughout the year.
Local Resources
Useful Links
