Hear from Our Customers
You call a plumber because something’s broken. When we leave, it works—and stays working. No callbacks, no patch jobs that fail next month, no wondering if you got ripped off.
Your drains flow freely. Water pressure stays strong. The basement stays dry during the next storm. Your water heater delivers hot showers for years, not weeks.
We’ve handled Brockton’s aging plumbing infrastructure since 2007, back when most of these pipes were already pushing their limits. We know what fails first in century-old homes and exactly how to fix it permanently—with a full year warranty backing every repair.
Emma Plumbing started in new construction, which taught us how systems should work when built correctly. Now we focus on plumbing services and repairs because that’s where homeowners need real expertise.
Brockton’s water infrastructure dates back nearly 100 years in some neighborhoods. We’ve seen the main breaks, dealt with lead service lines, and fixed the freeze damage that comes with brutal Massachusetts winters.
Our licensed plumbing contractors understand what you’re facing because we’ve been solving these exact problems for 17 years. When your century-old drain lines finally give up or winter temperatures burst your pipes, we show up with professional-grade equipment and the experience to handle it right.
We answer the phone 24/7—no answering service, no waiting for callbacks. We get details about your plumbing problem and give you a realistic arrival time, usually within an hour for emergencies.
Our plumbing contractor arrives with a fully stocked truck and explains what’s wrong in plain English. No technical jargon or scare tactics. You get an upfront price quote before any work begins—no surprises when we hand you the bill.
Then we fix it using professional methods and quality materials. We test everything twice, clean up our work area, and explain what we did. Every repair comes with a 1-year labor warranty, plus 7 days guaranteed on drain cleaning services.
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Every job includes transparent, upfront pricing with no hidden fees or surprise charges. We bring professional equipment including hydro jetting systems for thorough drain cleaning and video cameras for detailed sewer line inspections.
New customers receive a complimentary main sewer line camera inspection—especially valuable in Brockton where older homes often hide expensive underground problems. This inspection catches issues before they become emergency repairs that flood your basement.
Our 24/7 emergency plumbing services cover burst pipes, sewer backups, water heater failures, and gas line leaks. We stock common parts for Brockton-area homes, completing most repairs on the first visit. When we can’t, we’ll stabilize the situation and return with the right parts as quickly as possible.
Plumbing repair costs in Brockton typically range from $113 to $377, depending on the job complexity. Simple fixes like clearing a drain clog or replacing a toilet flapper cost less. Major repairs like replacing a main water line or installing a new water heater cost more.
We provide exact pricing before starting any work—no estimates, no ranges, no surprises. If additional problems surface during the repair, we explain what we found and get your approval before proceeding with extra work.
Emergency service calls do carry higher rates because we maintain 24/7 availability, but we’ll always quote the emergency rate when you call. This lets you decide whether to wait for normal business hours or get immediate service.
Absolutely. We regularly service Brockton’s older homes, many built when lead pipes and lead solder were standard. We’re trained in proper lead pipe handling and follow all Massachusetts safety regulations for lead plumbing work.
We can test your pipes to determine if they contain lead using simple identification methods. Our video camera inspections reveal underground pipe conditions without excavation, helping you understand what needs attention and what can wait.
When we find lead plumbing, we explain your replacement options clearly. We coordinate with city officials when necessary for service line work and can help you navigate any available replacement programs or incentives.
Don’t use open flames or high heat sources—this can damage pipes or start fires. If pipes haven’t burst yet, turn on faucets to relieve pressure and apply gentle heat with a hair dryer on low setting, starting closest to where the pipe enters your home.
If you suspect pipes have already burst, shut off your main water supply immediately and call us for emergency service. Even small cracks can cause major water damage once they thaw, so quick action prevents expensive flooding.
Prevention works better than emergency repairs. Keep cabinet doors open during cold snaps, let faucets drip when temperatures drop below 20°F, and add pipe insulation to exposed areas. We install freeze protection systems during regular service calls to prevent winter emergencies.
Watch for multiple drains backing up simultaneously, sewage odors around your property, unusually green grass patches in your yard, or gurgling sounds from toilets when other fixtures drain. These symptoms often indicate main sewer line problems.
Our complimentary camera inspection shows exactly what’s happening inside your sewer pipes. We document root intrusion, pipe collapse, or blockages that standard drain cleaning can’t clear. The video footage provides clear evidence of whether you need cleaning, repair, or replacement.
Many Brockton homes have original clay or cast iron sewer lines that eventually fail. We often repair damaged sections using trenchless methods—less digging, lower cost, faster completion. Full replacement becomes necessary when pipes are extensively damaged, but we show you the evidence first.
Yes, we provide financing options for larger plumbing projects like water heater installation, sewer line replacement, or whole-house repiping. We understand that major repairs often happen at the worst possible time financially.
We discuss financing during the estimate process for jobs over a certain amount. Our goal is getting necessary plumbing work completed without creating financial hardship, especially for emergency repairs that can’t be delayed.
For standard repairs, we accept cash, checks, and all major credit cards. Every job over $200 includes a written estimate, giving you time to review options and make informed decisions about your plumbing investment.
We serve Brockton and the surrounding South Shore communities within Plymouth County, typically anywhere within 30 minutes of our Brockton location. If you’re unsure about service to your area, just call—we often travel further for larger jobs or emergency situations.
Our local focus means we understand this region’s specific challenges: aging infrastructure, soil conditions, local building codes, and the plumbing systems common in South Shore homes. This knowledge helps us diagnose problems faster and implement more effective solutions.
We’re familiar with Brockton’s municipal water system, local permit requirements, and the typical plumbing issues that affect different neighborhoods throughout our service area. This local expertise translates to better service and more permanent repairs.
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