Hear from Our Customers
You’re not just getting a quick fix. You’re getting your normal routine back without the stress of wondering if the problem will return next week.
No more water damage eating away at your floors. No more sleepless nights listening for that drip. No more calling in sick because you’re waiting around for a plumber who might show up.
When we finish the job, you can trust your plumbing to work the way it should. That’s what 18 years of experience in Canton gets you.
Emma Plumbing And Drain Services has been solving Canton plumbing problems since 2007. We started in new construction, but we’ve shifted our focus to what matters most to homeowners like you: reliable service and repairs.
We know Canton homes. We know the older pipes in some neighborhoods, the water pressure issues on certain streets, and the seasonal problems that hit this area every winter.
Our team of 5 dedicated professionals isn’t trying to be the biggest plumbing company in Massachusetts. We’re focused on being the most reliable one in Canton.
First, you call us and we actually answer. We’ll ask you a few questions to understand what’s happening and give you an honest timeline for when we can get there.
When we arrive, we’ll assess the situation and give you upfront pricing before we start any work. No hidden fees, no surprise charges after we’re done.
Then we fix the problem using the right tools and techniques. We don’t cut corners or use temporary solutions that’ll fail in six months. When we’re finished, we clean up our work area and make sure you understand what we did and why.
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Every job comes with our 1-year labor warranty because we stand behind our work. Drain cleaning gets a 7-day warranty, and new customers get a free main sewer line camera inspection.
Canton’s older homes often have unique plumbing challenges. Cast iron pipes that are reaching the end of their life, water pressure issues from aging municipal systems, and basement layouts that make repairs tricky.
We’ve seen it all in this area. From the historic homes near the town center to the newer developments, we understand how different neighborhoods in Canton have different plumbing needs.
We offer 24/7 emergency plumbing services in Canton and aim to respond as quickly as possible, typically within a few hours depending on the situation and our current service calls.
For true emergencies like burst pipes or sewer backups, we prioritize these calls and will get someone to you as fast as we can. We understand that plumbing emergencies don’t happen on a convenient schedule.
When you call, we’ll give you a realistic timeframe and keep you updated if anything changes. No leaving you in the dark wondering when help will arrive.
Yes, we provide upfront, transparent pricing before we start any work. You’ll know exactly what the job will cost before we begin, with no hidden fees or surprise charges.
We believe in honest pricing because we know plumbing problems are stressful enough without worrying about what the final bill might be. Our pricing includes labor, materials, and cleanup.
If we discover additional issues during the repair, we’ll discuss those with you and get your approval before doing any extra work. Your budget and your approval matter to us.
We service all of Canton, MA and the surrounding areas. We’re familiar with the different neighborhoods, from the older sections near downtown to the newer residential developments.
Our local knowledge helps us work more efficiently because we understand the common plumbing issues in different parts of Canton. We know which areas tend to have water pressure problems and which neighborhoods have older pipe systems.
Being local also means we can respond faster to your calls and we’re invested in maintaining our reputation in the community where we live and work.
We handle all types of plumbing repairs and services, including drain cleaning, pipe repairs, water heater service, emergency repairs, and general plumbing maintenance.
Our specialty is transitioning from new construction to focus on service and repair work. This means we have the skills for complex installations but we’re dedicating our expertise to keeping existing plumbing systems running properly.
We also offer free main sewer line camera inspections for new customers, which can help identify potential problems before they become expensive emergencies.
Yes, we are fully licensed and insured for plumbing work in Massachusetts. We maintain all required licenses through the Massachusetts Board of State Examiners of Plumbers and Gas Fitters.
Our insurance protects both our workers and your property during any plumbing work. We can provide proof of insurance and licensing upon request.
Being properly licensed means we stay current on Massachusetts plumbing codes and regulations, ensuring all our work meets or exceeds local standards.
We offer a 1-year labor warranty on our plumbing repairs and a 7-day warranty specifically on drain cleaning services. This shows our confidence in the quality of our work.
If you have any issues with work we’ve completed during the warranty period, we’ll come back and make it right at no additional charge. We believe in standing behind our work.
The warranty covers our workmanship and labor. For parts and fixtures, manufacturer warranties typically apply, and we’ll help you understand what’s covered and for how long.
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