Hear from Our Customers
Your day doesn’t stop for plumbing problems. That’s why we focus on getting your water flowing and your life back on track as quickly as possible.
No more wondering when the plumber will show up or what it’s going to cost. You get upfront pricing before we start and the kind of service that actually solves the problem the first time.
Whether it’s a leaky faucet disrupting your morning routine or a clogged drain backing up your kitchen sink, we handle it so you can get back to what matters most.
We’ve been serving Newton since 2007, which means we’ve seen what happens to pipes in homes built in the 1920s and what Newton’s hard water does to your fixtures over time.
We understand that many Newton neighborhoods have aging cast iron pipes and that tree roots from those beautiful mature trees can wreak havoc on your sewer lines. We’ve handled frozen pipes in Chestnut Hill winters and water pressure issues in those larger estate homes.
This local knowledge means we can diagnose problems faster and recommend solutions that actually work for Newton homes specifically.
First, we show up when we say we will. Our technician will assess the situation and explain exactly what’s wrong in terms you can understand.
You’ll get an upfront price quote before any work begins. No surprises, no “we found something else” charges halfway through the job.
Once you approve the work, we get started. We use the right tools for the job, including video camera inspections when needed to see exactly what’s happening inside your pipes. When we’re done, we test everything to make sure it’s working properly and clean up after ourselves.
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Every service call includes a thorough diagnostic to identify the root cause, not just the symptom. We use advanced equipment like hydro jetting for drain cleaning and video camera inspections to see inside your pipes.
You get transparent pricing upfront, so you know exactly what you’re paying before we start. Our work comes with a one-year labor warranty and a seven-day warranty on drain cleaning services.
Newton homeowners also get a free main sewer line camera inspection with their first service call. This helps identify potential issues before they become expensive emergencies and gives you a clear picture of your home’s plumbing health.
Plumbing repair costs in Newton typically range from $175 for simple fixes like toilet repairs to $4,000+ for major issues like burst pipes. We provide upfront pricing before any work begins, so you’ll know the exact cost.
Our hourly rates are competitive with other Newton plumbing contractors, and we don’t charge extra for evenings, weekends, or holidays. The final cost depends on the complexity of the problem, parts needed, and time required to complete the repair properly.
For new customers, we include a free main sewer line camera inspection, which can help identify potential issues before they become costly emergencies.
Yes, we provide 24/7 emergency plumbing service throughout Newton, MA. Plumbing emergencies don’t wait for business hours, and neither do we.
We respond to calls for burst pipes, major leaks, sewage backups, no running water, or gas smells. These situations can cause significant property damage or pose safety risks if not addressed immediately.
When you call our emergency line, you’ll speak with a real person who can dispatch a technician to your Newton home quickly. We maintain the same upfront pricing policy for emergency calls – you’ll know the cost before we start work.
Newton homes face several common plumbing challenges due to the area’s age and infrastructure. Many homes still have older galvanized or cast iron pipes that corrode over time, leading to leaks and water quality issues.
Hard water is another significant issue in Newton, causing mineral buildup in pipes, appliances, and fixtures. This can reduce water pressure and damage water heaters over time.
Tree root intrusion is especially common in Newton’s historic districts, where mature trees can invade underground pipes and cause slow drains or complete backups. Winter freeze-thaw cycles also stress older plumbing systems, sometimes causing pipes to burst.
We typically respond to emergency plumbing calls in Newton within hours of your request, depending on current demand and the severity of the situation. Our goal is to get a technician to your home as quickly as possible to prevent further damage.
For true emergencies like burst pipes or sewage backups, we prioritize these calls and often arrive within 1-2 hours. Non-emergency urgent repairs are usually handled the same day or first thing the next morning.
When you call, we’ll give you a realistic timeframe for arrival and keep you updated if anything changes. We understand that plumbing problems cause stress and disruption, so we work to minimize both.
Yes, we stand behind our work with comprehensive warranties. All plumbing repairs come with a one-year labor warranty, and drain cleaning services include a seven-day warranty.
If you experience any issues with our workmanship during the warranty period, we’ll return to fix it at no additional charge. This covers the labor portion of the repair – parts warranties depend on the manufacturer.
Our warranty policy reflects our confidence in the quality of our work and our commitment to customer satisfaction. We want you to feel secure in your investment and know that we’ll take care of any problems that arise.
If your pipes freeze in Newton, first turn off your main water supply to prevent flooding when they thaw. Then, you can try gently warming the frozen section with a hair dryer or heating pad – never use an open flame or high heat.
Open faucets connected to the frozen pipes to allow water to flow once they thaw. If you can’t locate the frozen section or if pipes have already burst, call us immediately for emergency service.
Prevention is key for Newton’s cold winters. Keep cabinet doors open under sinks to allow warm air circulation, let faucets drip slightly during extreme cold, and ensure your home’s heating system is working properly. We can also inspect your plumbing before winter to identify vulnerable areas.
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