Hear from Our Customers
You turn the faucet and water flows. Your drains clear fast. Your water heater delivers hot showers every morning.
That’s what reliable plumbing looks like. No emergency calls at 2 AM because a pipe burst in your basement. No scrambling to find a trustworthy plumber when your main sewer line backs up during a dinner party.
With Emma Plumbing, your plumbing systems work so you don’t have to think about them. We handle the maintenance, repairs, and emergencies so you can focus on what matters most to you.
We’ve been fixing plumbing problems in Norwell since 2007. We know the unique challenges South Shore properties face—from winter freeze-ups to aging pipe systems in older homes.
Our team understands Norwell’s mix of historic homes and newer construction. We’ve worked on everything from century-old farmhouses to modern developments, so we know exactly what your property needs.
We’re transitioning our focus from new construction to service repairs, which means more availability for homeowners like you. When your plumbing needs attention, we’re here with the experience and tools to get it right the first time.
We start with a thorough assessment of your plumbing issue. No rushing to quick fixes that fail in six months. Our technicians take time to understand what’s really happening with your pipes, drains, or fixtures.
Next, we explain exactly what we found and what it’ll take to fix it properly. You get upfront pricing before any work begins—no surprises when we hand you the bill. We walk through your options so you can make the best decision for your home and budget.
Then we fix it right. Our repairs come with a 1-year labor warranty because we stand behind our work. For drain cleaning, you get a 7-day guarantee. If the problem comes back, so do we—at no charge.
Ready to get started?
Plumbing emergencies don’t wait for business hours. When a pipe bursts in your Norwell home during a February cold snap, you need help now—not next Tuesday.
Our emergency service covers the full range of urgent plumbing problems: burst pipes, sewer backups, water heater failures, and gas line issues. We arrive equipped with the tools and parts needed to stop the damage and restore your plumbing systems.
South Shore winters are particularly brutal on plumbing systems. Pipes freeze, expand, and burst when temperatures drop below freezing. We’ve seen the damage that can happen when homeowners wait too long to call for help. Our rapid response service minimizes water damage and gets your home back to normal quickly.
We provide 24/7 emergency plumbing service throughout Norwell and the South Shore area. Our typical response time is within 2 hours of your call, depending on weather conditions and the severity of the emergency.
For urgent situations like burst pipes or sewer backups, we prioritize rapid response to minimize water damage to your property. Our trucks are fully stocked with common repair parts and professional-grade tools, so we can often complete repairs on the first visit rather than scheduling a return trip.
When you call our emergency line, you’ll speak with a real person who can provide immediate guidance on steps to take while waiting for our technician to arrive.
Our upfront pricing includes a complete assessment of the problem, all labor, materials, and cleanup. You’ll know the total cost before we start any work—no hidden fees or surprise charges added to your bill.
We provide detailed written estimates that break down exactly what we’re doing and why. If we discover additional issues during the repair, we’ll discuss those with you and get approval before proceeding. This transparency helps you make informed decisions about your plumbing repairs.
Our pricing also includes our warranty coverage: 1 year on labor and 7 days on drain cleaning services. If something goes wrong with our work during the warranty period, we’ll return to fix it at no additional charge.
Yes, we offer comprehensive preventive maintenance programs designed specifically for South Shore homes. Our maintenance includes annual inspections of your plumbing systems, drain cleaning, water heater service, and preparation for winter weather.
Preventive maintenance is especially important in Norwell because of our harsh winters. We help homeowners prepare their plumbing for freezing temperatures by insulating exposed pipes, checking for potential weak points, and ensuring proper drainage around foundations.
For new customers, we provide a free main sewer line camera inspection to identify potential problems before they become expensive emergencies. This service alone can save homeowners thousands in water damage and emergency repair costs.
We service all types of residential plumbing systems commonly found in Norwell homes, from older properties with galvanized steel pipes to newer homes with PEX and copper piping. Our experience includes traditional cast iron sewer lines, modern PVC drainage systems, and everything in between.
We’re also experienced with the variety of water heating systems used in South Shore homes: traditional tank water heaters, tankless units, and combination boiler systems. Our technicians stay current with the latest plumbing technologies and installation techniques.
Whether you have a historic home with unique plumbing challenges or a newer property with modern fixtures, we have the tools and expertise to service your systems properly and safely.
Frozen pipes are a serious concern for Norwell homeowners during our harsh winters. When you call us for a frozen pipe emergency, we respond quickly to prevent pipes from bursting and causing extensive water damage.
Our approach includes safely thawing frozen pipes using professional equipment, inspecting for cracks or damage that may have occurred during freezing, and making necessary repairs immediately. We also identify why the pipes froze and recommend solutions to prevent future problems.
Prevention is key with frozen pipes. We help homeowners prepare for winter by insulating vulnerable pipes, sealing air leaks that allow cold air to reach plumbing, and providing guidance on maintaining adequate heat in areas where pipes are located.
All of our plumbing repairs come with a comprehensive 1-year labor warranty. This means if any aspect of our workmanship fails during that period, we’ll return to fix it at no charge. For drain cleaning services, we provide a 7-day guarantee—if the drain clogs again within a week, we’ll clear it again for free.
Our warranty coverage reflects our confidence in the quality of our work and materials. We use professional-grade parts and follow industry best practices to ensure repairs last. When we fix something, it stays fixed.
We also stand behind the products we install. While manufacturer warranties cover the equipment itself, our labor warranty ensures that installation and connection work meets the highest standards. This comprehensive coverage gives Norwell homeowners peace of mind about their plumbing investments.
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