Hear from Our Customers
No more standing water in your shower. No more midnight panic over burst pipes. No more wondering if that drip will turn into a flood while you’re at work.
When we finish the job, your plumbing works the way it should. Your water pressure is strong. Your drains flow freely. Your water heater delivers hot water when you turn the handle.
You get back to your normal routine without the stress of wondering when the next plumbing emergency will hit. That’s what happens when you work with a plumbing contractor who actually fixes the problem instead of just patching it.
We’ve been handling Norwood’s plumbing challenges since 2007. We’ve seen it all in this historic town – from the old cast iron pipes in South Norwood’s century-old homes to the newer developments near the Neponset River.
We know how Norwood’s aging infrastructure can surprise homeowners with sudden sewer line issues or how the area’s seasonal freeze-thaw cycles can wreak havoc on outdoor plumbing. That local knowledge means we diagnose problems faster and fix them right the first time.
You’re not getting a generic plumbing service. You’re getting a team that understands exactly what Norwood properties face and how to solve those specific challenges.
First, we show up on time for your appointment. No waiting around wondering if we’ll actually come. We assess the problem thoroughly – not just the obvious symptom, but the root cause that’s creating your plumbing issue.
Before we touch anything, you get upfront pricing. No hourly rates that keep climbing. No surprise charges when we’re done. You know exactly what you’re paying before we start work.
Then we fix it properly using the right tools and techniques for your specific situation. We clean up our work area and test everything to make sure it’s working correctly. You get a clear explanation of what we did and how to prevent similar problems in the future.
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We handle the full range of plumbing issues that Norwood homeowners face. Emergency repairs when pipes burst in your basement. Drain cleaning using hydro-jetting technology that actually clears the entire pipe, not just pokes a hole through the clog. Water heater installation and repair for those New England winters when hot water isn’t optional.
Norwood’s mix of older and newer homes creates unique challenges. The historic properties near the town center often have outdated plumbing that needs careful handling. The newer developments might have different issues with modern fixtures and systems.
We also provide preventative maintenance services including free main sewer line camera inspections for new customers. In a town where many homes were built before modern plumbing codes, knowing what’s happening in your sewer line before problems start can save you thousands in emergency repairs.
We offer 24/7 emergency plumbing services in Norwood, typically arriving within hours of your call. Plumbing emergencies don’t follow business hours, and we understand that a burst pipe or sewer backup can’t wait until Monday morning.
Our emergency response covers the most urgent situations – burst pipes flooding your basement, complete loss of hot water in winter, or sewer backups that create health hazards. We keep fully stocked trucks ready to handle these situations immediately, so you’re not waiting days for parts to arrive while dealing with water damage.
Our upfront pricing covers all labor, materials, and cleanup for the agreed-upon work. You get a clear price before we start, and that’s exactly what you pay when we’re finished – no surprise charges or hidden fees.
This pricing includes our diagnostic time, all necessary parts and materials, the actual repair or installation work, testing to ensure everything works properly, and cleanup of the work area. We also include our warranty coverage, so if something isn’t right with our work, we’ll return to fix it at no additional charge.
The only time pricing might change is if we discover additional problems that weren’t visible during the initial assessment, and we’ll always discuss those with you before proceeding with any extra work.
Yes, we provide a 1-year warranty on all labor and a 7-day warranty specifically on drain cleaning services. These warranties ensure that if our work doesn’t perform as expected, we’ll return to make it right at no additional cost to you.
Our 1-year labor warranty covers any issues related to our workmanship – if a repair fails or an installation develops problems due to how we performed the work, we’ll fix it. The 7-day drain cleaning warranty ensures that if your drains back up again within a week of our service, we’ll return to clear them again.
We stand behind our work because we use proper techniques and quality materials. Most of our repairs last much longer than the warranty period, but having that coverage gives you peace of mind that you’re protected if anything unexpected happens.
Absolutely. We serve both residential homeowners and commercial property managers throughout Norwood and Norfolk County. Our experience ranges from single-family homes to multi-unit properties and commercial buildings.
For residential customers, we handle everything from minor faucet leaks to major sewer line replacements. For commercial properties, we provide ongoing maintenance contracts, emergency repair services, and larger installation projects. Many local property management companies rely on us for their routine maintenance and emergency response needs.
Our team has the licensing, insurance, and experience necessary to work on both types of properties safely and effectively. Whether you need a quick residential repair or ongoing commercial plumbing maintenance, we have the expertise to handle it properly.
Norwood’s historic homes, many dating back over a century, commonly face issues with aging cast iron pipes, outdated fixtures, and sewer lines affected by tree root intrusion. These older systems weren’t designed for modern water usage patterns and often need strategic upgrades.
Cast iron pipes can develop leaks and corrosion over time, especially in basements and crawl spaces where moisture accelerates deterioration. Original galvanized steel pipes may have reduced water flow due to mineral buildup. Many older homes also have sewer lines that attract tree roots, particularly from the mature trees that give Norwood its character.
We’ve developed specific expertise in working with these older systems, knowing how to repair them effectively while planning for long-term solutions that make sense for each property’s age and condition.
We provide free main sewer line camera inspections for new customers, which often reveals potential problems before they become expensive emergencies. For other services, we offer upfront pricing during our service call, so you know the exact cost before any work begins.
Our camera inspection service uses advanced technology to show you exactly what’s happening inside your sewer line – whether there are root intrusions, pipe damage, or blockages developing. This service alone can save you thousands by identifying problems early when they’re less expensive to fix.
For repair and installation work, our technician will assess the situation and provide you with a clear, written estimate that includes all costs. There are no hidden fees or surprise charges – the price we quote is the price you pay for quality work that’s guaranteed.
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