Hear from Our Customers
When your plumbing works right, you don’t think about it. That’s exactly what you get with Emma Plumbing—systems that just work, day after day.
No more standing water in your kitchen sink while you’re trying to get dinner ready. No more cold showers because your water heater decided to quit on the worst possible morning. No more calling three different plumbers just to get someone who actually shows up when they say they will.
You get your life back. Your routines stay intact. Your stress levels drop because you know the job was done right the first time, with warranties that back up that promise. Whether it’s a simple drain cleaning or a complex pipe replacement, you’re dealing with professionals who understand that your time matters and your home deserves quality work.
Emma Plumbing has been solving Quincy’s toughest plumbing challenges since 2007. We’ve seen it all in this area—from frozen pipes during those brutal Massachusetts winters to the unique issues that come with older New England homes built before modern plumbing standards.
What makes us different isn’t just experience. It’s how we treat your home and respect your time. We show up when promised, explain exactly what we found before starting any work, and give you upfront pricing so there are never any surprises when the bill comes.
Our licensed team knows the specific challenges Quincy homeowners face. From aging galvanized pipes in pre-1970s homes to seasonal problems that come with our climate, we’re not just fixing your immediate problem—we’re helping you avoid future headaches. That’s why we offer free main sewer line camera inspections for new customers and comprehensive warranties on all our work.
First, we actually listen to what’s happening. You know your home better than anyone, and those details help us diagnose the real problem faster. No rushing through a checklist—we want to understand what you’ve been dealing with.
Next, we investigate thoroughly using professional diagnostic tools. Whether it’s a camera inspection for your sewer line, pressure testing throughout your house, or leak detection equipment, we find the root cause instead of just treating symptoms. You get a clear explanation of what we found and exactly what it’ll take to fix it properly.
Then we do the work right, using quality materials and proven methods. No shortcuts, no temporary patches that’ll fail next month. Our trucks are stocked with common parts so we can complete most repairs on the same visit. When we’re finished, you get a system that works reliably, backed by our 1-year labor warranty and 7-day guarantee on drain cleaning services.
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We provide comprehensive plumbing services designed specifically for Quincy homes and businesses. From emergency repairs when a pipe bursts at 2 AM to planned installations for your kitchen remodel, we handle every aspect of residential and commercial plumbing.
Our drain cleaning uses advanced hydro jetting technology to thoroughly clear blockages and buildup—not just push problems further down the line like basic snaking. Water heater services include repair, replacement, and installation of both traditional tank and modern tankless units, with energy-efficient options that make sense for New England’s demanding climate.
For Quincy’s older housing stock, we specialize in pipe replacement and system upgrades that bring your plumbing up to current codes and standards. Leak detection services catch hidden problems before they turn into expensive water damage. Toilet repairs, faucet installations, and fixture upgrades are handled with the same attention to detail as major projects. Every service includes transparent upfront pricing, professional installation, and comprehensive warranties. Plus, new customers receive a complimentary main sewer line camera inspection to identify potential issues before they become emergencies.
Emergency plumbing rates in Quincy typically range from $150-$200 per hour, plus trip fees that can run $100-$350 depending on the company and time of call. At Emma Plumbing, we provide upfront pricing before any work begins, so you know exactly what you’re paying without surprises.
The total cost depends on the specific problem and repair complexity. A simple drain clog might run $200-$400, while burst pipe repair could be $500-$1,200 depending on location and extent of damage. Water heater repairs typically cost $300-$800, though replacement might be more cost-effective for older units.
Remember, the real cost of delaying emergency repairs isn’t just the service fee—it’s preventing water damage that could run thousands in cleanup, restoration, and potential mold remediation. Getting professional help quickly often saves significant money in the long run.
Older Quincy homes, especially those built before 1970, commonly have galvanized steel pipes that corrode over time, leading to reduced water pressure, discolored water, and eventual leaks. These pipes typically need replacement after 40-70 years to restore proper flow and water quality.
Frozen pipes are another frequent winter issue, particularly in homes with inadequate insulation around plumbing in exterior walls, crawl spaces, or unheated basements. Massachusetts winters are tough on plumbing, and older homes often lack modern insulation standards.
Outdated fixtures and failing shut-off valves are also common problems. Original faucets, toilets, and water supply valves from decades ago often develop leaks or fail completely. Tree root intrusion into older sewer lines is another issue we see frequently, especially in properties with mature landscaping. Upgrading these components improves both functionality and water efficiency.
Most standard plumbing repairs take 1-3 hours to complete. Simple fixes like unclogging a drain, replacing a faucet cartridge, or repairing a running toilet are usually finished within an hour or two, especially when we have the right parts on our truck.
More complex repairs like replacing a section of pipe, fixing sewer line issues, or installing a new water heater typically take 3-6 hours. Whole-house repiping or major bathroom plumbing renovation can take 1-3 days depending on the scope of work and access challenges in older homes.
We provide realistic timeframes upfront based on our initial assessment. Emergency repairs get priority scheduling, and our trucks carry common replacement parts to minimize delays. For larger projects, we work with you to schedule the work in phases that minimize disruption to your daily routine and ensure you have working plumbing when you need it most.
Yes, we stand behind all our plumbing work with comprehensive warranties. Labor comes with a full 1-year warranty, so if something isn’t working properly due to our workmanship, we’ll return and fix it at no charge to you.
Parts are covered by manufacturer warranties, which vary depending on the specific component but typically range from 1-10 years. We use quality parts from trusted manufacturers like Kohler, Delta, and Bradford White to ensure long-term reliability and performance.
For drain cleaning specifically, we offer a 7-day guarantee. If the same drain clogs again within a week of our service, we’ll return to clear it at no additional cost. This reflects our confidence in our thorough hydro jetting methods and gives you peace of mind that the job was done right. All warranty terms are explained clearly before work begins, so you know exactly what’s covered.
Absolutely. We provide both residential and commercial plumbing services throughout Quincy and surrounding Norfolk County areas. Our licensed team has experience with everything from single-family homes to multi-unit properties, retail spaces, and office buildings.
For residential customers, we focus on reliable repairs, efficient installations, and preventive maintenance that keeps your home’s plumbing running smoothly. We understand the unique challenges of Quincy’s housing stock, from historic homes downtown to newer developments in areas like Marina Bay.
Commercial clients include property management companies, restaurants, retail businesses, and office complexes. We offer service contracts for ongoing maintenance, 24/7 emergency response for urgent issues, and planned installations for renovations or new construction. Our goal is minimizing downtime and keeping your business operations running without plumbing interruptions that could affect your bottom line.
First, locate your main water shut-off valve and turn off the water supply to prevent further damage. This valve is usually located where the main water line enters your home—often in the basement near the water meter, or sometimes in a utility closet or crawl space.
Next, call Emma Plumbing immediately at 857-398-8840. We provide 24/7 emergency service throughout Quincy and will dispatch a licensed plumber to your location as quickly as possible. Don’t wait until morning if you have a burst pipe, major leak, or sewer backup—water damage gets exponentially worse with each passing hour.
While waiting for our arrival, move valuable items away from the affected area and try to contain water with towels or buckets if safe to do so. Avoid using electrical appliances near standing water, and don’t attempt complex repairs yourself, as this often makes the problem worse or creates safety hazards. Take photos for insurance purposes if significant damage has occurred.
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