Hear from Our Customers
When your pipes burst at 2 AM or your drain backs up during dinner prep, you need a plumber who shows up fast and fixes it right the first time. That’s exactly what you get with our transparent approach to plumbing repairs.
No more wondering if you’re getting ripped off or if the repair will hold. We tell you exactly what’s wrong, what it costs, and guarantee our work for a full year.
Your home’s plumbing works reliably again. Your stress disappears. And you have a plumber you can actually trust for the next issue.
We’ve been fixing Somerville’s plumbing problems for over 15 years, and we’ve learned something important: most homeowners have been burned by plumbers before. Hidden charges, shoddy work, no-shows for emergencies.
That’s why we do things differently. Upfront pricing means you know the cost before we start. Licensed and insured means you’re protected.
Somerville’s older homes present unique challenges with aging cast iron pipes, outdated fixtures, and tight spaces. We’ve seen it all in these historic neighborhoods, from Davis Square to Porter Square, and we know exactly how to handle the plumbing quirks that come with century-old homes.
First, you call us anytime day or night. We answer the phone and dispatch a licensed plumber to your location, usually within the hour for emergencies.
When we arrive, we diagnose the problem completely using advanced tools like video pipe inspection cameras when needed. Then we give you a clear, upfront price for the repair before touching anything.
Once you approve, we fix it right using quality parts and proven techniques. Every repair comes with our warranty, and we clean up completely before leaving. You get a detailed explanation of what we did and how to prevent future issues.
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Our service includes everything from simple drain clogs to complex sewer line repairs. We use hydro-jetting for thorough drain cleaning, video inspection for accurate diagnosis, and modern techniques that solve problems permanently.
Somerville’s aging infrastructure means many homes deal with recurring drain issues, especially in areas with older clay sewer lines. The city’s recent water meter upgrades and ongoing street work sometimes reveal underlying plumbing problems that need immediate attention.
We handle emergency repairs, routine maintenance, water heater installation, pipe replacement, and preventive services. Every new customer gets a free main sewer line camera inspection to catch problems before they become expensive disasters.
We provide 24/7 emergency plumbing service throughout Somerville and typically arrive within one hour of your call. Our emergency response covers everything from burst pipes and sewer backups to water heater failures and major leaks.
Unlike many plumbing companies that charge extra for nights, weekends, or holidays, our emergency rates are straightforward and competitive. We keep fully-stocked trucks and maintain local dispatch to ensure fast response times.
When you’re dealing with water damage or a complete loss of plumbing function, every minute matters. That’s why we prioritize emergency calls and dispatch the nearest available licensed plumber to your location immediately.
We provide complete upfront pricing before starting any work, which means no surprise charges or hidden fees added to your bill. You’ll know exactly what the repair costs before we begin, not after we’re finished.
Many plumbing contractors use bait-and-switch tactics, quoting low prices over the phone then adding charges for “unforeseen complications” once they’re at your home. We diagnose the complete problem first, then give you a comprehensive price that covers everything.
Our pricing includes all labor, materials, cleanup, and warranty coverage. If we discover additional issues during the repair, we’ll explain them clearly and get your approval before proceeding with any additional work.
Yes, we back all our plumbing repairs with a comprehensive 1-year labor warranty, and our drain cleaning services come with a 7-day guarantee. If the same problem returns within the warranty period, we’ll fix it at no additional charge.
Our warranties cover both the workmanship and the effectiveness of the repair. For drain cleaning specifically, if your drain clogs again within seven days using normal household practices, we’ll return and re-clean it completely free.
We stand behind our work because we use quality parts, proper techniques, and experienced licensed plumbers. Most plumbing problems we fix stay fixed, but if something does go wrong, you’re completely protected by our warranty coverage.
Somerville’s older housing stock, much of it built in the early 1900s, commonly experiences drain clogs, aging cast iron pipe failures, and water pressure issues. Many homes still have original plumbing that’s reached the end of its useful life.
We frequently handle sewer line problems caused by tree root intrusion, especially in areas with mature street trees. The city’s ongoing infrastructure improvements sometimes reveal underlying plumbing issues that need immediate attention.
Kitchen drain clogs are extremely common due to older pipe configurations and inadequate venting. We also see many water heater replacements, as units in basements often fail prematurely due to moisture and age-related issues specific to New England homes.
Yes, we’re fully licensed by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters and carry comprehensive liability insurance for all our plumbing work. All our plumbers hold current Massachusetts plumbing licenses.
Our licensing ensures we’re up-to-date on current plumbing codes, safety requirements, and proper installation techniques. We’re also bonded, which provides additional financial protection for our customers in the unlikely event of problems.
You can verify our licensing status through the state board if desired. We’re happy to provide proof of insurance and licensing before starting any work, and we always pull proper permits when required by local building codes.
Absolutely. We provide comprehensive preventive plumbing maintenance including annual inspections, drain cleaning, water heater flushing, and system evaluations. Preventive maintenance is especially important for Somerville’s older homes.
Our maintenance services help identify potential problems before they become expensive emergencies. We’ll check your pipes for signs of corrosion, test water pressure, inspect fixtures for leaks, and ensure your plumbing system operates efficiently.
For new customers, we include a free main sewer line camera inspection to establish a baseline for your system’s condition. Regular maintenance not only prevents costly repairs but can also extend the life of your plumbing system significantly, which is crucial for older New England homes.
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