Hear from Our Customers
Your morning routine flows smoothly. Your evening wind-down happens without interruption. Your weekend plans don’t get derailed by a burst pipe or backed-up drain.
That’s what reliable plumbing looks like. When you work with Emma Plumbing And Drain Services, you get upfront pricing before we start, 24/7 emergency response when disasters strike, and warranties that actually mean something.
No more wondering if that dripping faucet will turn into a flood. No more surprise bills that double your estimate. Just professional plumbing service that keeps your Wellesley home running exactly how it should.
Emma Plumbing And Drain Services has been serving Wellesley and the surrounding areas since 2007. What started as a new construction plumbing company has evolved into your go-to team for plumbing repairs, emergency service, and drain cleaning.
We understand Wellesley’s unique challenges. The older homes with aging pipes. The brutal winters that freeze lines and burst joints. The need for plumbers who actually show up when they say they will.
Our 5-person team knows this community because we’re part of it. We’re the plumbing contractor your neighbors call when their basement starts flooding at 2 AM or when their water heater decides to quit on the coldest day of the year.
First, you call us with your plumbing problem. We listen, ask the right questions, and give you a realistic timeframe for arrival. No vague “sometime today” promises.
When we arrive, we diagnose the issue completely before touching anything. Then we explain exactly what’s wrong, what it’ll take to fix it, and what it’ll cost. You approve the work before we start, so there are no surprises when we hand you the bill.
We fix the problem using the right tools and techniques. Whether that’s hydro jetting a stubborn drain clog, replacing a failed water heater, or using our camera inspection equipment to pinpoint exactly where your sewer line is backing up. When we’re done, we test everything to make sure it works properly, clean up our mess, and walk you through what we did. Then we back our work with warranties that give you real peace of mind.
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Every service call includes our commitment to upfront pricing, professional workmanship, and warranties you can count on. We handle everything from routine repairs to complex emergency situations.
Wellesley’s housing stock presents unique challenges. Many homes date back decades, with plumbing systems that weren’t designed for today’s usage patterns. Cast iron pipes that are reaching end of life. Galvanized lines that restrict water flow. Sewer connections that struggle with tree root intrusion.
We’ve seen it all in this area. The frozen pipes that burst during January cold snaps. The water heaters that fail right before holiday guests arrive. The main sewer lines that back up during spring thaws. Our experience with Wellesley’s specific plumbing challenges means we come prepared with the right tools and parts to solve your problem efficiently.
Emergency plumbing costs in Wellesley typically range from $150-$400 for basic repairs, with more complex jobs reaching $500-$2,500 depending on the scope of work. Unlike many plumbing contractors, we provide upfront pricing before we start any work, so you’ll know exactly what you’re paying.
Our emergency service is available 24/7 without additional weekend or holiday charges. We believe plumbing emergencies don’t wait for business hours, and neither should reliable service. When you call Emma Plumbing And Drain Services, you get transparent pricing and professional work regardless of when your emergency happens.
Older Wellesley homes frequently experience issues with aging cast iron sewer lines, galvanized water supply pipes, and outdated fixtures that weren’t designed for modern usage. We regularly see main sewer line backups caused by tree root intrusion, especially in homes with mature landscaping.
Frozen pipes are another common issue during Wellesley’s harsh winters. Water expands as it freezes, putting pressure on pipes until joints loosen or metal splits. We also encounter water heaters that fail prematurely due to hard water conditions and boilers that need repair or replacement as they age beyond their expected lifespan.
Our team understands these specific challenges because we’ve been serving this area since 2007. We come prepared with the right equipment and replacement parts to address Wellesley’s most common plumbing problems efficiently.
Yes, we provide a 1-year warranty on all labor and a 7-day warranty specifically on drain cleaning services. These aren’t just empty promises – they’re our commitment to standing behind the quality of our work.
If something goes wrong with a repair we’ve completed within the warranty period, we’ll return to fix it at no additional charge. This gives you peace of mind knowing that your investment in professional plumbing service is protected. We’ve found that most plumbing contractors either offer no warranties or very limited coverage, which leaves customers vulnerable if problems arise shortly after the work is completed.
Our warranty policy reflects our confidence in our workmanship and our commitment to customer satisfaction. We want you to feel completely comfortable with your decision to choose Emma Plumbing And Drain Services.
For any plumbing emergency, your first step should be to shut off the water supply to prevent additional damage. For individual fixtures, look for the shutoff valve nearby. For whole-house emergencies like burst pipes, locate your main water shutoff valve and turn it off completely.
After stopping the water flow, call us immediately at our 24/7 emergency line. Don’t attempt DIY repairs on emergency situations – what seems like a simple fix can quickly become a much more expensive problem if not handled properly. We’ve seen too many cases where homeowner attempts to fix emergency plumbing issues resulted in significantly more damage and higher repair costs.
Our emergency response team will walk you through any immediate steps you can take to minimize damage while we’re en route to your location. We understand that plumbing emergencies are stressful, and we’re here to help guide you through the situation from start to finish.
Local plumbing contractors understand the specific challenges that Wellesley homes face. We know which neighborhoods have older sewer systems prone to backups, which areas experience frozen pipes during cold snaps, and which local suppliers carry the parts needed for quick repairs.
When you choose Emma Plumbing And Drain Services, you’re working with a team that has been serving this community since 2007. We understand local building codes, we have relationships with local suppliers for faster parts availability, and we’re invested in maintaining our reputation in the community where we live and work.
Local contractors also provide faster response times for emergencies. We don’t have to travel across multiple cities to reach you, which means we can respond more quickly when you have an urgent plumbing problem. This can make the difference between a minor repair and major water damage to your home.
Our free main sewer line camera inspection for new customers includes a complete visual examination of your sewer line from your home to the street connection. We use professional-grade camera equipment to identify blockages, tree root intrusion, pipe deterioration, and other potential issues before they become major problems.
During the inspection, we’ll show you exactly what we’re seeing and explain any concerns we discover. You’ll receive a detailed report of the sewer line’s condition, including recommendations for maintenance or repairs if needed. This service typically costs $200-$300 when performed by other contractors, but we include it at no charge as our way of introducing new customers to our professional service.
This preventative approach helps you avoid surprise sewer backups and gives you valuable information about your home’s plumbing infrastructure. Even if no immediate repairs are needed, you’ll have baseline documentation of your sewer line’s condition for future reference.
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