Hear from Our Customers
Your morning shower shouldn’t be a gamble. When your water heater fails, you need it fixed right—not next week, not with surprise charges, and definitely not with a repair that breaks down again in six months.
You get consistent hot water, transparent pricing before any work begins, and installation that’s built to last. No more cold showers, no more wondering if your contractor is adding mystery fees to your bill.
We handle everything from emergency replacements to planned upgrades, whether you’re dealing with a sudden failure or finally replacing that 15-year-old unit that’s been making weird noises. Your hot water works when you turn the handle, and you know exactly what you paid for it.
We’ve been serving Malden families since 2007, and we’ve learned a few things about what homeowners actually need. You don’t need a sales pitch—you need your hot water working and a straight answer about what it costs.
We built our reputation on showing up when we say we will and doing the work right the first time. That’s why we back every installation with a full year labor warranty and offer 24/7 emergency service when your water heater decides to quit at the worst possible moment.
Malden homeowners deal with older homes, varying water pressure, and the reality that plumbing problems don’t wait for convenient times. We get that, and we’re set up to handle it.
First, we assess your current setup and give you upfront pricing—no estimates that mysteriously grow once we start working. You know what you’re paying before we touch anything.
Next, we handle the removal of your old unit and any necessary updates to bring everything up to code. This includes checking your venting, gas lines, or electrical connections depending on your system type.
Finally, we install your new water heater, test everything thoroughly, and walk you through the basics of your new system. You get hot water that works reliably, plus our contact information for any questions that come up later. The whole process typically takes 3-4 hours for a standard replacement.
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We install both traditional tank water heaters and tankless systems, depending on what makes sense for your home and budget. Tankless units save space and provide endless hot water, but they’re not right for every situation or every house in Malden.
Many homes in our area were built before modern plumbing codes, which means we often need to upgrade gas lines or electrical systems for tankless installations. We’ll tell you upfront what’s required and what it costs—no surprises when we’re halfway through the job.
You also get our free main sewer line camera inspection with any new installation, because we’ve found that homeowners appreciate knowing what’s happening with their entire plumbing system, not just the water heater.
Most water heater installations take 3-4 hours for a straightforward replacement of a similar unit. If you’re upgrading from tank to tankless, or if we need to update gas lines or electrical connections to meet current codes, it can take 6-8 hours.
The timeline also depends on your home’s age and existing plumbing setup. Many Malden homes were built decades ago, and sometimes we discover issues that need addressing for safety or code compliance. We’ll let you know upfront if we spot anything that could extend the timeline.
We always aim to have your hot water restored the same day, and we carry common water heater sizes on our trucks to avoid delays waiting for parts or equipment.
Tank water heaters are typically easier to install if you’re replacing a similar unit—we remove the old one and connect the new one to existing water, gas, and venting lines. Installation is usually completed in a few hours.
Tankless water heaters often require additional work, especially in older Malden homes. You might need upgraded gas lines to handle the higher BTU requirements, or electrical upgrades for electric units. The venting requirements are also different, sometimes requiring new vent pipes.
Tankless units save space and provide unlimited hot water, but the upfront installation cost is higher due to these potential upgrades. We’ll assess your current setup and give you honest advice about which option makes the most sense for your situation and budget.
Emergency water heater installation typically costs the same as regular installation—we don’t add surcharges for after-hours or weekend service calls. The total cost depends on the unit you choose and any additional work needed to bring everything up to code.
Standard tank water heater installation generally runs $1,200-$2,500 including the unit, while tankless installations range from $2,500-$4,500 depending on the complexity of your home’s setup. We give you the exact price before starting any work.
The main difference with emergency calls is availability—we keep common water heater sizes in stock and can usually restore your hot water the same day you call, even on weekends or holidays.
Yes, we handle all permit requirements for water heater installations in Malden. Most replacements require permits, and we take care of the paperwork and scheduling inspections as part of our service.
Malden requires permits for both tank and tankless water heater installations, and there are specific code requirements we need to meet. This includes proper venting, adequate clearances, and sometimes upgraded gas lines or electrical connections.
We’re familiar with Malden’s inspection process and requirements, so you don’t have to worry about navigating city hall or wondering if the work meets local codes. The permit costs are included in our upfront pricing, so there are no surprise fees later.
We provide a full one-year labor warranty on all water heater installations, which covers any issues with our workmanship or installation. The water heater itself comes with the manufacturer’s warranty, which typically ranges from 6-12 years depending on the brand and model.
Our labor warranty means if something goes wrong with the installation itself—like a connection leak or venting issue—we fix it at no charge. This doesn’t cover normal wear and tear or manufacturer defects, which are handled under the equipment warranty.
We also offer ongoing maintenance services to help extend your water heater’s life and catch potential issues before they become expensive problems. Many of our customers appreciate having a reliable plumber they can call when questions come up.
Yes, we regularly work in tight basement spaces and crawl areas throughout Malden’s older homes. We have the tools and experience to maneuver equipment in challenging spaces, though it may affect the installation timeline.
In very tight spaces, we sometimes need to partially disassemble the old unit for removal, or choose specific water heater models that fit your space constraints. Tankless units are often a good solution for cramped areas since they mount on the wall and take up much less space.
We’ll assess your space during the initial evaluation and let you know if there are any access challenges that could affect pricing or timeline. Sometimes we can suggest alternative locations or configurations that give you better access for future maintenance while still meeting code requirements.
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