Hear from Our Customers
Your morning routine doesn’t have to include cold showers. When your water heater fails, you need it fixed now—not next week when it’s convenient for the contractor.
That’s exactly what you get with Emma Plumbing. We respond to emergency water heater installations the same day you call, often within hours. No waiting around wondering when someone will show up.
Whether your tank is leaking all over your basement floor or you’re getting zero hot water, we diagnose the problem quickly and give you straight answers about repair versus replacement. Most installations are completed the same day, so you’re back to normal hot water before bedtime.
Emma Plumbing has been handling water heater installations and plumbing emergencies in Medford for over 17 years. We’ve seen every type of water heater failure you can imagine, from the 20-year-old tank that finally gave up to the newer unit that developed problems way too early.
What sets us apart is simple: we show up when we say we will, we tell you exactly what it costs upfront, and we stand behind our work with real warranties. Our team knows Medford’s older homes and the unique challenges they present for water heater installations.
We’re not the cheapest option in town, but we’re the one you call when you want it done right the first time. Every installation comes with our 1-year labor warranty because we’re confident in our work.
First, we assess your current situation and water usage needs. Not every home needs the same size or type of water heater, and we’ll recommend what actually makes sense for your household—not what makes us the most money.
Next, we provide upfront pricing for the complete job: removal of your old unit, installation of the new one, all necessary permits, and cleanup. No surprise charges or “additional fees” that mysteriously appear later.
Finally, we complete the installation to code, test everything thoroughly, and walk you through your new system’s operation. We don’t consider the job done until your hot water is working perfectly and you understand how to maintain your investment. Every installation includes our 1-year labor warranty and manufacturer warranty on the equipment.
Ready to get started?
We install both traditional tank water heaters and modern tankless systems, depending on what works best for your home and budget. Tank units are typically less expensive upfront and work well for most Medford homes, especially older properties with existing venting systems.
Tankless water heaters cost more initially but provide endless hot water and take up much less space—perfect for Medford’s smaller basements and utility areas. They’re also more energy-efficient, which matters when you’re paying Massachusetts utility rates.
For Medford homeowners dealing with hard water issues common to our area, we also discuss water treatment options that can extend your new water heater’s lifespan significantly. Many of our customers don’t realize how much mineral buildup from hard water shortens equipment life until we show them what we removed from their old unit.
Most water heater installations in Medford take 4-6 hours from start to finish. This includes removing your old unit, installing the new one, connecting all plumbing and gas lines, and testing the system thoroughly.
The timeline can vary depending on your home’s setup. Older Medford homes sometimes need additional work like updating venting systems or upgrading gas lines to meet current codes. We’ll identify any extra requirements during our initial assessment and include them in your upfront pricing.
If you’re switching from a tank to tankless system, expect a full day for installation since this often requires relocating gas lines, installing new venting, and sometimes electrical work for the unit’s controls.
Emergency water heater installation in Medford typically ranges from $1,200 to $3,500, depending on the unit type and any additional work needed. We provide exact pricing upfront—no estimates that change once we start working.
Tank water heaters are generally less expensive to install, while tankless systems cost more due to additional venting and gas line requirements. Emergency service doesn’t mean we charge extra fees for nights or weekends—our pricing stays consistent.
The final cost includes removal of your old unit, installation of the new one, all necessary permits, and our 1-year labor warranty. We’ll also identify any code updates required for your installation and include those costs in your quote, so you won’t face surprise charges later.
Yes, we regularly install tankless water heaters in Medford’s older homes, though they often require more preparation work than newer construction. Older homes typically need gas line upgrades and new venting systems to handle tankless units’ higher BTU requirements.
We evaluate your home’s existing gas supply, electrical system, and venting capabilities before recommending a tankless system. Sometimes the additional work needed makes a high-efficiency tank unit a better choice both financially and practically.
When tankless installation makes sense, we handle all the necessary upgrades: gas line sizing, new venting installation, electrical connections, and any structural modifications needed. Everything is included in our upfront pricing, and all work meets current Massachusetts plumbing codes.
Every new water heater installation comes with our 1-year labor warranty covering all installation work, plus the manufacturer’s warranty on the equipment itself. This means if anything goes wrong with our installation work within the first year, we fix it at no charge.
Manufacturer warranties vary by brand and model—typically 6-12 years on the tank and components. We only install equipment from reputable manufacturers like Rheem, AO Smith, and Bradford White that stand behind their products with solid warranty coverage.
We also provide a 7-day warranty on any drain cleaning services performed during your installation. If we need to clear your drains as part of the water heater work and you experience problems within a week, we return at no charge to resolve the issue.
Yes, we offer same-day water heater installation for emergency situations in Medford. When you’re dealing with no hot water or a leaking tank, we understand you need service immediately, not next week when it’s convenient for us.
Our trucks carry common water heater sizes and models, so we can often complete installations the same day you call. For less common sizes or specific brand requests, we may need to order equipment, but we’ll arrange temporary solutions to get you hot water while we wait for parts.
Same-day service depends on our current schedule and equipment availability, but we prioritize emergency calls involving complete water heater failure or active leaks. We’ll give you an honest timeframe when you call—no false promises about availability just to get your business.
We handle complete removal and proper disposal of your old water heater as part of every installation. This includes draining the tank, disconnecting all plumbing and gas connections, and safely removing the unit from your home.
Old water heaters can’t just go in regular trash—they require proper recycling due to their metal content and potential environmental concerns. We ensure your old unit is disposed of according to Massachusetts environmental regulations at approved recycling facilities.
The removal and disposal cost is included in our installation pricing, so you don’t pay extra fees for this service. We also clean up the work area completely, removing any debris or old parts so your basement or utility room is left neat and ready for your new equipment.
Local Resources
Useful Links
