Hear from Our Customers
Your mornings start with hot showers again. Your energy bills drop because modern units actually work efficiently. Your basement stays dry because we install everything right the first time.
You don’t have to worry about whether your water heater will make it through another winter. You don’t have to explain to guests why the shower runs cold after five minutes. You get consistent hot water, lower utility costs, and the peace of mind that comes with professional installation and a real warranty.
The difference is simple: we handle water heater replacement the way it should be done, with the right equipment, proper permits, and no shortcuts that come back to haunt you later.
We started Emma Plumbing in 2007 focusing on new construction, but we’ve spent the last several years transitioning into service and repair work because that’s where Avon homeowners actually need help.
We know the older homes in this area. Many were built in the 1950s, and their plumbing systems show it. We understand what works in these houses and what doesn’t, and we’ve seen every type of water heater problem you can imagine.
Our team of five focuses on getting the job done right with transparent pricing and real warranties. No hidden fees, no surprise charges, and no disappearing act after we cash your check.
First, we come out and assess your current setup. We’ll check the age of your unit, look for signs of failure, and figure out what size and type makes sense for your household. No sales pressure, just straight information about your options.
Next, we handle all the permits and paperwork. Massachusetts requires licensed plumbers for water heater work, and we make sure everything meets local codes. You don’t have to deal with inspectors or worry about compliance issues.
On installation day, we shut off your old unit safely, remove it, and install the new one. The whole process typically takes 2-3 hours. We test everything, walk you through the new system, and clean up our mess. You’ll have hot water the same day.
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You get the water heater unit, professional installation, all necessary permits, and our 1-year labor warranty. We also provide a 7-day warranty on any drain cleaning work if that’s needed as part of the job.
For Avon homeowners, we typically recommend 40-50 gallon units for most households, though it depends on your family size and usage patterns. Many homes here can benefit from energy-efficient models that qualify for Mass Save rebates, which can significantly reduce your upfront costs.
We handle both tank and tankless installations. Tank units cost less upfront and work well in most situations. Tankless units cost more initially but save space and energy over time. We’ll explain the trade-offs so you can make the right choice for your situation and budget.
The clearest signs are age and performance problems. If your unit is over 10 years old, you should start planning for replacement even if it’s still working. Don’t wait for complete failure.
Look for inconsistent water temperature, strange noises like popping or rumbling, any signs of leaks around the base, or rusty water coming from your taps. Higher utility bills can also indicate your unit is working harder to heat the same amount of water.
If you’re dealing with frequent repairs or running out of hot water faster than you used to, replacement usually makes more financial sense than continued repairs on an aging unit.
For most Avon households, a 40-50 gallon tank works well. The right size depends on how many people live in your home and your usage patterns, not just the number of bathrooms.
A 40-gallon unit typically handles 1-2 people with moderate usage. A 50-gallon unit works for families of 3-4 people. If you have teenagers who take long showers or run multiple appliances simultaneously, you might need to go larger.
We also consider your home’s plumbing setup and available space. Many of the older homes in Avon have specific constraints that affect what size and type of unit will work best in your particular situation.
For most standard replacements in Avon, you’re looking at $2,000 to $4,500 total, including the unit and professional installation. The exact cost depends on the type and size of water heater you choose and any additional work needed.
Basic tank units cost less upfront. Tankless units and high-efficiency models cost more initially but may qualify for Mass Save rebates that can reduce your out-of-pocket expense by $750 or more. There are also federal tax credits available for energy-efficient models.
We provide upfront pricing with no hidden fees. You’ll know the total cost before we start any work, and we’ll explain any rebates or incentives you might qualify for.
Massachusetts law requires licensed plumbers to install water heaters, and for good reason. Water heater installation involves gas lines, electrical connections, and pressure systems that can be dangerous if handled incorrectly.
DIY installation also voids manufacturer warranties and can cause problems with your homeowner’s insurance if something goes wrong. The permit and inspection process requires a licensed professional anyway.
The labor cost might seem high, but professional installation ensures your safety, protects your warranty, meets local codes, and prevents costly problems down the road. It’s not worth the risk to save a few hundred dollars upfront.
Yes, we provide 24/7 emergency service for water heater failures. If your unit completely fails and you have no hot water, we can often get a replacement installed the same day or next day, depending on availability.
Emergency replacements cost more than planned replacements because of the urgency and after-hours work involved. But when you’re dealing with a complete failure, especially in winter, getting your hot water restored quickly is usually worth the extra cost.
We keep common sizes in stock and maintain relationships with local suppliers to get units quickly when needed. Call us immediately if your water heater fails completely – don’t wait until morning if it happens overnight.
Massachusetts residents can get significant rebates through the Mass Save program for energy-efficient water heaters. Heat pump water heaters qualify for $750 instant rebates, and you may be eligible for additional federal tax credits up to $2,000.
The Mass Save program also offers 0% financing for up to $25,000 for qualified energy efficiency improvements. This can make upgrading to a high-efficiency unit more affordable by spreading the cost over time with no interest charges.
We’ll help you understand what rebates and incentives you qualify for and handle the paperwork to make sure you get every dollar available. The savings can be substantial enough to make upgrading to a better unit cost-effective.
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