Hear from Our Customers
You wake up to a cold shower. Your water heater gave up overnight, and now your entire morning routine is shot.
When your water heater fails in Boston, you need more than just a quick fix. You need a plumber who shows up when they say they will, gives you a real price upfront, and installs a unit that actually works for years to come.
That’s exactly what happens when you call Emma Plumbing. We replace your water heater the same day, warranty our work for a full year, and make sure you never deal with surprise charges or hidden fees. Your hot water comes back, your stress goes away, and you get back to your normal routine.
We’ve been handling water heater replacements in Boston since 2007. We’ve seen every type of failure, every brand of unit, and every kind of plumbing setup these older Boston homes can throw at us.
We started in new construction but quickly learned that Boston homeowners needed reliable service work more than anything. That’s why we shifted our focus to repairs and replacements – because when your water heater dies on a Tuesday morning, you can’t wait until next week.
Our team knows Boston’s unique plumbing challenges. From century-old homes in Back Bay to newer condos in South End, we’ve replaced water heaters in every neighborhood and building type this city has to offer.
First, we come out and look at your current setup. We check the space, measure everything, and figure out what size and type of water heater works best for your home and hot water needs.
Next, we give you the real price – parts, labor, permits, everything included. No estimates that double when the work is done. No surprise fees when we’re finished.
Then we handle the installation. We remove your old unit, install the new one, test everything, and clean up our mess. The whole process usually takes 3-4 hours for a standard replacement. Before we leave, we walk you through your new water heater and explain how to get the most life out of it.
Ready to get started?
Every water heater replacement includes our full installation service, proper disposal of your old unit, and all necessary permits for Boston code compliance. We work with gas, electric, and tankless water heaters from major brands.
Boston’s older homes often need additional work – like updating gas lines or electrical connections – and we handle all of that too. We’re not just swapping units; we’re making sure your entire hot water system works safely and efficiently.
You also get our 1-year labor warranty on every installation. If something goes wrong with our work, we come back and fix it at no charge. Plus, as a new customer, you get a free main sewer line camera inspection – because we want to catch potential problems before they become expensive emergencies.
Most standard water heater replacements take 3-4 hours from start to finish. This includes removing your old unit, installing the new one, testing everything, and cleanup.
Some Boston homes need additional work – like updating gas lines in older buildings or modifying electrical connections – which can add 1-2 hours. We’ll know exactly what’s needed after we look at your setup and give you the full scope upfront.
If you need emergency replacement, we can often get your hot water back the same day you call. We keep common sizes in stock and our trucks are equipped for most standard installations.
Size depends on how many people live in your home and your hot water usage patterns. A family of four typically needs a 40-50 gallon tank, but Boston’s older homes sometimes have space constraints that affect sizing.
We measure your current space and calculate your household’s hot water demand during our initial visit. If your old unit was constantly running out of hot water, we’ll recommend going up a size. If it was oversized and wasting energy, we’ll right-size it for efficiency.
Tankless units are another option for tight spaces, but they require specific gas line and electrical requirements that we evaluate on-site. We’ll explain all your options and help you choose what works best for your home and budget.
Standard tank water heater replacement in Boston typically runs $1,200-$2,500 installed, depending on the unit size, type, and any additional work needed for your specific setup.
We give you exact pricing upfront – no estimates that change when the work is done. Our price includes the water heater, all installation labor, permits, and disposal of your old unit. If your Boston home needs gas line updates or electrical work, we’ll include that in your quote too.
Tankless units cost more upfront ($2,500-$4,500 installed) but can save money long-term through energy efficiency. We’ll break down all costs and help you understand what makes sense for your situation and budget.
Yes, we provide 24/7 emergency water heater replacement throughout Boston. When your water heater fails completely, we can often restore your hot water the same day you call.
We keep common water heater sizes in stock and our service trucks are equipped for most emergency installations. If we can’t complete the replacement immediately, we’ll get you temporary hot water solutions while we order the right unit for your home.
Emergency service does include an additional fee for after-hours calls, but we’ll explain all costs upfront. Most Boston homeowners find that getting their hot water back quickly is worth the emergency service charge, especially during winter months.
We provide a full 1-year labor warranty on every water heater installation. If something goes wrong with our installation work, we come back and fix it at no charge to you.
The water heater itself comes with the manufacturer’s warranty – typically 6-12 years depending on the brand and model. We’ll register your warranty and give you all the paperwork you need for future service.
Our labor warranty covers everything related to the installation: connections, fittings, gas line work, electrical connections, and proper venting. It doesn’t cover normal wear and tear or damage from external factors, but it gives you peace of mind that our work is done right the first time.
Absolutely. We’ve been replacing water heaters in Boston’s older homes and buildings since 2007, so we know exactly what challenges these properties present.
Older Boston buildings often have unique requirements – tight spaces, outdated gas lines, older electrical systems, or unusual venting situations. We handle all the necessary updates to bring everything up to current Boston building codes.
Many older buildings require permits for water heater replacement, and we handle all the paperwork and inspections. We also coordinate with property managers and condo associations when needed. Whether it’s a century-old brownstone or a 1960s apartment building, we have the experience to get your hot water replacement done right.
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