Hear from Our Customers
You wake up to a cold shower. Your water heater gave out overnight, and now you’re scrambling to find someone who won’t charge you double for an “emergency.”
Here’s what changes when you call Emma Plumbing. You get upfront pricing before any work starts – no surprises, no hidden fees, no games. Your new water heater gets installed by plumbers who’ve been doing this since 2007, and you get a full year warranty on the labor.
Most importantly, you get your hot water back fast. We stock the units Chelmsford homes actually need, so you’re not waiting days for parts to arrive while your family takes cold showers.
We’ve been handling water heater replacements in Chelmsford since 2007. We started in new construction, which means we understand how plumbing systems are built from the ground up.
Now we focus entirely on service and repairs. That shift happened because we realized homeowners needed plumbers who actually show up, do the work right, and stand behind it with real warranties.
We’re not the biggest plumbing company in the area, and we’re not trying to be. We’re the ones who answer the phone at 2 AM when your water heater floods your basement.
First, we assess your current water heater and your home’s specific needs. We measure space, check your electrical or gas connections, and determine what size unit will actually work for your family’s hot water usage.
Then we give you the price upfront. No estimates that double once we start working. You know exactly what you’re paying before we touch anything.
Installation day, we remove your old unit, install the new one properly, and test everything thoroughly. We clean up our mess and walk you through how your new water heater works. The whole process typically takes 3-4 hours, and you have hot water the same day.
Ready to get started?
Every water heater replacement includes professional removal of your old unit, proper installation of the new one, and thorough testing to ensure everything works correctly. We handle all necessary permits and ensure code compliance for Chelmsford installations.
You also get our 1-year labor warranty, which covers any installation-related issues. If something goes wrong with our work, we fix it at no charge. Plus, as a new customer, you get a free main sewer line camera inspection to check for potential issues before they become expensive problems.
We work with all major water heater brands and can recommend energy-efficient models that will reduce your monthly utility bills. Our trucks stock the most common sizes needed in Chelmsford homes, so you’re not waiting weeks for special orders.
Most water heater replacements take 3-4 hours from start to finish. This includes removing your old unit, installing the new one, connecting all plumbing and electrical or gas lines, and testing the system thoroughly.
The timeline can extend if we discover issues with your existing connections or if permits are required for significant upgrades. We’ll always let you know upfront if we find anything that might add time to the job.
You’ll have hot water the same day in almost every case. We don’t leave until your new water heater is running properly and you understand how to operate it.
Water heater sizing depends on your household size, hot water usage patterns, and peak demand times. A typical family of four needs a 40-50 gallon tank, but this varies based on how many people shower in the morning and whether you run dishwashers or washing machines frequently.
We measure your current usage and ask about your family’s routine before recommending a size. Installing a unit that’s too small means you’ll run out of hot water regularly. Too large, and you’re paying to heat water you don’t use.
During our assessment, we also consider your home’s recovery rate needs and available space for installation. The goal is consistent hot water without wasting energy or money.
Water heater replacement costs vary based on the unit type, size, and installation complexity. Standard tank replacements typically range from $1,200 to $2,500, while tankless units cost more upfront but offer long-term energy savings.
We provide upfront, transparent pricing before starting any work. No estimates that change once we begin, no hidden fees for “unexpected” issues, and no surprise charges on your final bill.
Factors affecting price include your current setup, whether electrical or gas connections need upgrades, permit requirements, and the efficiency rating of your chosen unit. We explain all costs clearly so you can make an informed decision.
If your water heater is over 8-10 years old and having frequent issues, replacement usually makes more financial sense than continued repairs. Older units become less efficient and more prone to failure, leading to higher utility bills and repeated service calls.
Signs pointing toward replacement include rusty water, strange noises, leaks around the base, inconsistent water temperature, or if repair costs exceed 50% of a new unit’s price.
We’ll assess your current water heater honestly and explain whether repair or replacement offers better value. Sometimes a simple fix makes sense, but we won’t recommend expensive repairs on units that are likely to fail again soon.
Yes, we provide 24/7 emergency water heater replacement services throughout Chelmsford. Water heater failures don’t wait for business hours, and neither do we.
Emergency service includes the same upfront pricing and quality installation as scheduled appointments. We stock common water heater sizes in our trucks, so we can often complete emergency replacements the same day you call.
Our emergency response prioritizes situations where water heaters have failed completely, are leaking significantly, or pose safety concerns. We’ll get your hot water restored quickly while ensuring the installation meets all safety and code requirements.
Every water heater installation includes our 1-year labor warranty covering any issues related to our installation work. This warranty is separate from the manufacturer’s warranty on the water heater unit itself.
Our labor warranty means if connections leak, electrical work fails, or any part of our installation causes problems, we return and fix it at no charge to you.
We also provide a 7-day warranty on any drain cleaning work performed during the installation process. These warranties give you peace of mind that your investment is protected and that we stand behind our workmanship completely.
Local Resources
Useful Links
