Hear from Our Customers
Your morning routine shouldn’t start with a cold shower. When your water heater fails in Malden, you need it fixed right the first time.
You get consistent hot water that works when you turn the tap. No more rationing showers or timing your family’s schedule around lukewarm water. No more worrying about when the next breakdown will hit your wallet.
With our water heater replacement service, you’re investing in reliability that lasts. We install quality units designed to handle Malden’s demanding winters and your family’s daily needs.
Emma Plumbing And Drain Services has been serving Malden homeowners since 2007. We understand the unique challenges of this area’s older homes, where nearly half were built before 1939.
We’ve seen every type of plumbing issue these homes can throw at us. From original cast iron pipes to outdated water heaters struggling through Massachusetts winters, we know what works and what doesn’t.
Our team focuses on honest service and transparent pricing because we live and work in this community too. When you call Emma Plumbing, you’re getting neighbors who care about doing the job right.
First, we assess your current system and your household’s hot water needs. We’ll check your existing connections, available space, and discuss your preferences for tank versus tankless systems.
Next, we provide upfront pricing with no hidden fees. You’ll know exactly what you’re paying before we start any work. We explain your options, including energy-efficient models that qualify for Massachusetts rebates.
Then we handle the installation efficiently and cleanly. We remove your old unit, install the new water heater, test everything thoroughly, and clean up completely. You get hot water the same day, plus a 1-year warranty on all our labor.
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Every Malden home is different, especially in a city where housing ranges from pre-war classics to modern builds. We work with all major water heater types including traditional tank systems, tankless units, and high-efficiency models.
For Malden’s older homes, we often recommend properly-sized tank water heaters that provide reliable performance without requiring extensive plumbing modifications. If you’re interested in energy savings, we can discuss tankless options or heat pump water heaters that qualify for Mass Save rebates.
We stock quality brands and can typically complete most replacements the same day. Our installations meet all Massachusetts codes and come with manufacturer warranties plus our own 1-year labor guarantee.
Water heater replacement in the Malden area typically ranges from $2,000 to $4,500 depending on the unit type and installation requirements. Standard tank replacements usually fall on the lower end, while tankless or high-efficiency models cost more upfront but offer long-term energy savings.
We provide upfront pricing with no hidden fees, so you’ll know the exact cost before we start. Many homeowners also qualify for Massachusetts rebates through the Mass Save program, which can reduce your total investment by $750 or more for qualifying energy-efficient models.
The final cost depends on factors like your home’s existing plumbing, the unit size you need, and whether any additional work is required to meet current codes.
Most water heater replacements take 2-4 hours from start to finish when replacing a similar unit in the same location. This includes removing your old water heater, installing the new one, connecting all plumbing and electrical or gas lines, and testing the system thoroughly.
The timeline can extend if we need to upgrade connections, relocate the unit, or make modifications to meet current Massachusetts plumbing codes. In older Malden homes, we sometimes encounter unexpected issues like outdated venting or electrical that need addressing for safety.
We always complete the work the same day whenever possible. You’ll have hot water restored before we leave, and we clean up completely so your space looks better than when we arrived.
For most Malden homes, traditional tank water heaters offer the best combination of reliability, upfront cost, and performance. They’re especially practical in older homes where existing plumbing and gas lines are already sized appropriately.
Tankless units work well if you have high hot water demand, limited space, or want maximum energy efficiency. However, they typically cost more upfront and may require electrical or gas line upgrades in older homes, which adds to the installation cost.
We evaluate your specific situation including your home’s age, existing utilities, hot water usage patterns, and budget to recommend the best option. Both types can last 10-20 years with proper maintenance, so the choice often comes down to your priorities and home’s infrastructure.
Most Malden households do well with a 40-50 gallon tank water heater. A 40-gallon unit typically handles 1-2 people comfortably, while 50-gallon tanks work for families of 3-4 people with moderate usage.
The right size depends on your peak demand periods – like when multiple family members shower in the morning or you’re running the dishwasher while someone bathes. We also consider your home’s plumbing configuration and available space.
For tankless systems, sizing works differently based on flow rate and temperature rise needed. We calculate your home’s maximum simultaneous hot water demand to determine the proper unit size. Getting the sizing right ensures you never run out of hot water while avoiding the waste of an oversized system.
Yes, we provide 24/7 emergency water heater service throughout Malden. When your water heater fails completely, especially during Massachusetts winters, we understand you can’t wait for regular business hours.
Our emergency service includes assessment, temporary solutions if needed, and same-day replacement when possible. We keep common water heater models in stock specifically for emergency situations, so we can often restore your hot water within hours of your call.
Emergency service does carry additional charges for after-hours, weekend, and holiday calls. However, we’re always upfront about pricing and will explain all costs before beginning any work. Our goal is getting your family’s hot water restored quickly and reliably.
Every water heater installation includes our 1-year labor warranty covering all installation work. This means if any issues arise with our workmanship, we return to fix it at no charge to you.
Additionally, all water heaters come with manufacturer warranties that typically range from 6-12 years depending on the model and brand. We help you register your warranty and explain exactly what’s covered under both our labor warranty and the manufacturer’s equipment warranty.
We also offer a 7-day warranty on any drain cleaning work performed during installation. This comprehensive warranty coverage gives you peace of mind that your investment is protected and any issues will be resolved promptly and professionally.
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