Hear from Our Customers
You get consistent hot water without the worry. No more morning surprises when your teenager uses all the hot water, no more lukewarm showers that turn scalding without warning.
Your new system works reliably for years, not months. You know exactly what you’re paying upfront – no hidden fees when the job’s halfway done. And when something does go wrong, you’re covered with real warranties that actually mean something.
Most importantly, you get your life back. No more scheduling showers around your water heater’s mood swings or keeping backup plans for when it decides to quit.
We’ve been handling water heater replacements in Watertown since 2007. We’ve seen every type of failure, from the dramatic basement floods to the slow, rusty decline that leaves you with orange-tinted “hot” water.
We’re not the cheapest option in town – and that’s good news for you. You’re investing in fewer emergency calls, fewer surprise breakdowns, and actual expertise when something goes wrong at 2 AM on a Sunday.
Our 5-person team focuses specifically on service and repairs, which means we’ve perfected the process. We know Watertown’s older homes, the quirky basement layouts, and exactly what it takes to get your hot water running properly without tearing apart half your house in the process.
First, we assess your current situation and give you an upfront price – no surprises when the work’s done. We’ll explain what needs to happen, how long it’ll take, and what options make sense for your home and budget.
Next, we handle the removal of your old unit and install your new water heater properly the first time. This includes all necessary connections, safety checks, and code compliance. We clean up after ourselves because your basement shouldn’t look like a construction zone when we’re done.
Finally, we test everything thoroughly and walk you through your new system. You get a 1-year labor warranty and our emergency service number because we stand behind our work. Most replacements are completed the same day, so you’re back to normal hot water by evening.
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Standard tank water heaters work well for most Watertown homes and budgets. They’re reliable, straightforward, and we can usually install them the same day. Expect 8-12 years of consistent service with proper maintenance.
Tankless systems make sense if you’re tight on space or want to eliminate standby energy losses. They cost more upfront but can last 20+ years and never run out of hot water. Perfect for Watertown’s compact homes where every square foot matters.
Hybrid heat pump units offer the biggest energy savings – up to 60% lower operating costs than standard electric models. With Massachusetts electricity rates, these savings add up quickly. They also dehumidify your basement as a bonus, which many Watertown homeowners appreciate during humid summers.
Your water heater is telling you it’s failing if you’re getting rusty or discolored water from your hot water taps. This means the protective lining inside has deteriorated and corrosion has started.
Strange noises during heating cycles – rumbling, popping, or banging sounds – indicate sediment buildup that’s making your system work harder and wear out faster. Any moisture around the base of your unit means the tank is failing and needs immediate replacement to prevent water damage.
Temperature problems are another clear sign. If your water goes from scalding to lukewarm unpredictably, or you’re constantly adjusting the thermostat without getting consistent results, internal components are failing. Most water heaters last 8-12 years, so age combined with any of these symptoms usually means it’s replacement time.
Traditional tank water heaters store 30-80 gallons of heated water and maintain that temperature constantly. They’re less expensive upfront, easier to install, and work well for most households. The downside is they can run out of hot water during high demand and waste energy maintaining temperature 24/7.
Tankless systems heat water on-demand as it flows through the unit. You never run out of hot water, they take up minimal space, and eliminate standby energy losses. They typically last 20+ years versus 8-12 for tank units.
The tradeoff is higher upfront cost and more complex installation requirements. Tankless units also have flow rate limitations – you might not be able to run multiple hot water appliances simultaneously. For many Watertown homes where space is premium and long-term savings matter, tankless makes sense despite the higher initial investment.
Standard tank water heater replacement typically runs $1,200-$2,500 including installation, depending on the unit size and any necessary upgrades to connections or venting. Basic 40-50 gallon units are on the lower end, while larger capacity or more efficient models cost more.
Tankless water heater installation ranges from $2,500-$4,500 because of the more complex installation requirements. This often includes upgrading gas lines or electrical service, plus the units themselves cost more than traditional tanks.
Hybrid heat pump water heaters fall in between at $2,000-$3,500 installed. The higher upfront cost is offset by significant energy savings – up to 60% lower operating costs. With Massachusetts electricity rates, many homeowners recover the extra cost within 3-4 years through reduced utility bills.
Yes, we provide 24/7 emergency water heater service throughout Watertown. Water heater failures don’t wait for business hours, and we understand that cold showers and potential water damage can’t wait until Monday morning.
Our emergency service covers complete system failures, dangerous situations like gas leaks or electrical issues, and major leaks that could damage your property. We stock common replacement units and can often complete emergency installations the same day.
Emergency service does carry additional charges for after-hours calls, but we’re upfront about pricing before we start work. Many water heater emergencies can actually be prevented with regular maintenance, which is why we offer service contracts to catch problems before they become 2 AM disasters.
We provide a 1-year labor warranty on all water heater installations, which covers any issues related to our workmanship or installation process. This is separate from and in addition to the manufacturer’s warranty on the unit itself, which typically ranges from 6-12 years depending on the model.
Our warranty covers things like connection leaks, improper installation, or any problems that arise from our work. If something goes wrong that’s related to how we installed your system, we fix it at no charge during the warranty period.
We also offer extended service contracts for ongoing maintenance and priority service. These help prevent problems before they become expensive repairs and ensure your system operates efficiently throughout its lifespan. Regular maintenance is the best way to get the full life expectancy from your investment.
Absolutely – we’ve been working in Watertown’s unique basement configurations since 2007. Many homes in this area have tight spaces, low ceilings, or awkward layouts that make water heater replacement challenging, but we’ve developed techniques to handle these situations efficiently.
For extremely tight spaces, tankless water heaters often provide the best solution since they mount on the wall and take up minimal floor space. We can also sometimes relocate the unit to a better position if your current setup is problematic.
Before starting any work, we assess the space requirements, clearance needs, and access for future maintenance. Sometimes creative solutions like different venting configurations or repositioning other utilities can open up better installation options. The key is planning the installation properly rather than forcing equipment into spaces where it won’t work long-term.
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